What are the responsibilities and job description for the System Administrator position at Pagaya?
System Administrator
About Pagaya
Help Shape the Future of Finance
Pagaya is a financial technology company working to reshape the lending marketplace, for investors, by using machine learning, big data analytics, and sophisticated AI-driven risk analysis. With its current focus on consumer credit and real assets, PAGAYA’s proprietary suite of solutions and pipelines to banks, fin-tech lenders and others was created to actively find greater value for institutional investors. PAGAYA’s models create additional value to that pipeline as well, by increasing liquidity and, in turn, increasing opportunities for access to credit.
We move fast and smart, identifying opportunities and building end-to-end solutions from AI models and unique data sources to new business partnerships and financial structures. Every PAGAYA team member is solving new challenges every day in a culture based on collaboration and community. We all make an impact regardless of title or position.
Our Team
The company was founded in 2016 by seasoned finance and technology professionals, and we are now 400 strong in New York, Tel Aviv, and LA. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams—people you can be proud to work with!
Our Values
- Continuous Learning: It’s okay to not know something yet, but have the desire to grow and improve.
- Win for all: We exist to make sure all participants in the system win, which in turn helps Pagaya win.
- Debate and commit: Share openly, question respectfully, and once a decision is made, commit to it fully.
- The Pagaya way: Use first principles thinking to support our needs, but is unique to Pagaya.
About the Role
We are looking for a System Administrator who will be responsible for our cloud-oriented IT infrastructure. The ideal candidate would promote communication, integration, and collaboration for enhanced system productivity, with a strong base in automating existing procedures. They will develop existing IT infrastructure to incorporate the latest technology and best practices to improve It operational performance.
Key Responsibilities:
- Escalation point for Tier 2 IT Support Engineers and de-escalation point manager for support from other technological departments (DevOps, SecOps, and Data Engineering)
- Develop, maintain, and create existing IT infrastructure projects as required by various business needs.
- Develop automation workflows for repetitive IT processes.
Requirements:
- Five years of professional experience in a System Administrator position
- Service-oriented, with the ability to work in a high workload environment
- Experience in automating IT Processes (Okta Workflows, Zapier, Ansible, Jenkins,etc.)
- Strong experience with MDM / MAM solutions (examples: JAMF, Intune, Airwatch, SCCM)
- Scripting in bash, powershell, or python for network and sysadmin tasks
- Experience in configurations and troubleshooting of MacOS and Linux Systems
- Hands on in installation, designing, and troubleshooting in cloud environments such as Azure or AWS
- Hands on with setting up and integrating Office 365/Exchange online, Okta, Google Workspace, and similar SaaS-based applications
- Strong knowledge in configuring and managing network infrastructures, router and switch configuration on CLI level
- Experience configuring and troubleshooting common networking protocols, TCP/UDP, VLANs, WAN, and ISP
- Proven experience in managing DNS and SSL on internal and external level
- Hands on in configuring and troubleshooting VPN, FW policies, and EV/EDR
Advantages:
- Experience with managing projects in a project management system (JIRA, Monday)
- Experience in Federation/SSO/Provisioning (Azure, Okta)
- Proven experience in network monitoring tools (Zabbix, SolarWinds, Wireshark)
- Experience of at least 3 years in a startup environment in a similar role
- Experience in configuring Linux VM in public cloud environment or in VM vSphere
- Proven experience in leading complex IT/System projects
- Network certification in Fortigate or Aruba Network environments (Fortinet NSE, Aruba ACMA, ACSP)