Job Posting for PAHRUMP ASSISTANT SLOT MANAGER at Pahrump Nugget, Gold Town & Lakeside (Pahrump, NV)
Summary:
Assist in the day to day operations and direct supervision of all activities within the Slot Department across all Pahrump Properties. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges.
Essential Functions and Responsibilities:
Assist in the hiring, training, evaluation, development, and disciplining of departmental employees
Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks
Address any guest concerns by providing guest service recovery
Assist in management of MOD’s(Slot Shift Managers) ensuring they are held accountable and recognized for positive contributions.
Assist in establishing standards of service
Assist in management of labor within the department ensuring proper schedule coverage based on business demand
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Qualifications
Two years slot leadership experience
Positive attitude with team building skills and ability to provide constructive feedback
Proven experience providing high level of guest service
Computer skills including Microsoft Office
Ability to access and input information using a moderately complex computer system
21 years or older
High School Education or Equivalent
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Gaming Registration
Driver's License
DMV Print out
Physical Requirements
Frequently push/pull up to 25lbs
Occasionally lift and/or carry up to 25lbs at floor, knee, waist, and chest levels
Frequently squat, kneel, bend, and reach
Regularly sit and work at a desk or computer
Regularly stand or walking
Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity
Ability to move throughout the property
Work for sustained periods of time maintaining concentrated attention to detail
Communicate via radios
Work Environment Potential Conditions
Indoor & Outdoor
Smoky & Noisy
Bright flashing lights
Extreme Heights
Extreme hot & cold temperatures
Slippery surfaces,
Exposure to dust, fumes and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Salary.com Estimation for PAHRUMP ASSISTANT SLOT MANAGER in Pahrump, NV
$57,411 to $66,381
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