Mail/Dock Associate (Andover, MA)

Paladin Consulting is currently hiring a Mail / Dock Associate to join our team working onsite at our client's office located in Andover, MA.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title : Mail / Dock Associate

Work Location : Andover, MA

Duration : Long-term contract with option to hire

Hours : Monday-Friday am- : pm

Education / Experience Required : High school or equivalent

Job Description & Responsibilities :

• Verify and maintain records on incoming and outgoing shipments.
• Prepare items for shipment.
• Duties include shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material.
• Package deliveries, lifting and bending.
• Shipping and Receiving
• Able to be on your feet % of the time
• Operation of high level mail equipment : mail inserters, sorters and finishing equipment in an automated high speed / high volume environment.

Includes packaging / posting.

• Perform charge-back reporting for postage, air express, local delivery, and faxes
• Perform production mail labeling / mail merge
• Provide mailing address cleanup services (may include use of mail cleansing software)
• Coordinate automated and manual processes for finishing and mailing client materials
• Implement and maintain distribution and tracking systems
• Use of customized software to update / maintain mailing addresses
• Bar code address quality review
• Manage electronic input, packaging activities and posting fulfillment in high speed / high volume operations
• Recommend improvements to achieve cost savings and optimize work flow.
• Focal contact for special / unique mailings and shipments
• Use of specialized equipment for material handling if required.
• Receive, sort and process mail documents, packages, and supplies. Notify recipients.
• Deliver and pick-up mail on scheduled runs
• Record & process accountable mail information, maintain logs
• Track, trace, and resolve mail problems with USPS, express and local delivery services
• Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup / delivery)
• Perform quality checks on outbound mail Validate internal mail addresses Bar code address lookup
• Use common mail services including fax, air express, postal services
• Fill out shipping forms and / or enter electronically in shipping terminal per the job ticket
• Barcode tracking or face scanning incoming mail and packages
• Shipping and receiving using automated system to track and manage activity
• Monitor / order / replenish supplies inventory, mail and distribution activities
• Send and receive e-mail messages
• Arrange alternative courier or shipping services to meet customer requirements
• Fully operate, clean and maintain all shipping and mail equipment
• Contact service on mail and shipping equipment if need occurs

Skills & Qualifications :

• High School diploma or equivalent.
• Previous Dock experience
• Proficient computer skills
• Efficient use of tracking software including computer look ups
• Able to be on your feet % of the time
• Good communication and customer service skills / Written and verbal
• Self-motivated
20 hours ago