System Engineer

Job Title: Systems Engineer I

Work Location: La Vergne, TN

Duration: Full Time

Education/Experience Required: Associate of bachelor's degree in computer science, Information Technology, Systems Administration, or related field or 5 years' experience in related field required .

Job Description:

The Systems Engineer I is responsible for designing, implementing and maintaining the complex systems that support the organization's technology infrastructure. This role requires a deep understanding of system architecture and integration, ensuring that all components-hardware, software, and system architecture-function cohesively to meet business needs. The Systems Engineer will work collaboratively across departments, leading projects from initial concept through deployment and ongoing optimization.

Responsibilities :

• Manages and monitors all installed systems and infrastructure for the organization to be in line with the company guidelines or SOP (Standard Operating Procedure).
• Design the new systems by fully understanding their objectives.
• Provide system administration to storage arrays, maintaining firmware, capacity planning, snap shots, replication, and volume creation.
• Coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• Document plans according to engineering requirements for systems or system element design and acquisition.
• Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
• Builds work processes, optimization methods, and provides risk management to anticipate potential issues or bottlenecks and identify possible solutions.
• Troubleshoot and resolve all technical issues when they are assigned or escalated.
• Collaborate with vendors and keeping relevant stakeholders up to date with developments.
• Keep abreast of current developments in technology to assist management in assessing the future direction of infrastructure technology.
• Escalate issues to management staff where needed, provide notification to appropriate personnel of system operational problems.
• Update and maintain electronic records with accurate data.
• On-call and evening or weekend ours will be required as needed for support an maintenance issues.
• Leverage the core values and culture to drive accountability and engagement.
• Represent high level of ethical, intellectual, professional, and personal values that complement the team.
• Promote cooperation within the team and between teams.
• Additional responsibilities and projects as may be assigned relevant to the position.

Skills & Qualifications :

• Minimum experience of 3-5 years with computer systems support, server installation and support, network administration, network installation and configuration.
• Associate of bachelor's degree in computer science, Information Technology, Systems Administration, or related field or 5 years' experience in related field required .
• Exceptional knowledge of networking technologies (OSI network layers, TCP/IP).
• Thorough working knowledge of Microsoft Office and Windows Operating Systems
• Experience and thorough understanding of Active Directory, Windows Servers and Hyper V
• Knowledge of cybersecurity systems
• Experience installing software, patches, and updates on desktops, Laptops, and Servers
• Experience racking servers and knowledge of IDF/MDF setup required
• Experience with virtual servers using Microsoft Hyper-V preferred
• Experience with WMI/SNMP monitoring and packet capture tools such as Manage Engine and Wireshark preferred
• Experience with VEEAM Backup Solutions ( preferred but not required)
• Strong organization, time management, problem solving, communication, interpersonal and negotiation skills
• Able to troubleshoot problems quickly and thoroughly, make decisions under pressure, and maintain the ability to be tactful in all situations
• Effective communication and presentation skills working with multiple peer groups and levels of management
• Ability to present complex technical details to a non-technical audience.
• Maintain confidentiality of work-related information
• Exhibit good work habits and willingness to work extended hours to complete a job when required to meet deadlines
• Demonstrate adaptability to a challenging and developing environment, and willingness to take on new responsibilities as the business evolves