Paladin Consulting is currently hiring a DocuCare Level 1 Associate to join our team working onsite at our client's office located in Greenville, SC.
Job Title: DocuCare Level 1 Work Location: Greenville, SC Duration: Long-term contract with option to extend or hire Hours: Monday-Friday 8am-5pm Education/Experience Required: Minimum High School diploma or equivalent
Job Description & Responsibilities:
Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions)
Tasks and activities are defined and routine
Point of contact for equipment support and service
Perform basic equipment problem diagnosis
Clean and maintain office equipment as needed
Replace operator accessible parts and consumables
Maintain appropriate supply inventory
Maintain agreed upon level of uptime for copier fleet
Collect and submit meter reads
Track and coordinate the Move/Add/Change (MAC) of office equipment/assets
Point of contact for equipment removal/delivery
Point of contact to receive and electronically log customer jobs
Apply asset tags to office equipment and update database
Process and distribute incoming and outgoing faxes, log for billing purposes
Ability to lift up to 50 pounds
Skills & Qualifications:
Experience in a Customer Service environment (minimum 1 year)
Minimum High School diploma or equivalent
Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.)
Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent -- Open saved workbooks -- Data entry -- Basic data and column/row formatting -- Print and save workbooks
Able to demonstrate ability to send and receive email ; -- Find, open and save documents and files -- Perform data entry -- Use internet explorer for web browsing -- Send documents to preconfigured printer
Able to demonstrate use of Basic Math skills (division, multiplication, percentages)
Able to demonstrate business maturity and professionalism
For more information or to view other opportunities, visit us atwww.paladininc.com.
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