BUSINESS ANALYST FINANCIAL SYSTEMS REMOTE

Business Analyst Financial Systems

The Business Analyst Financial Systems designs and implements data flow between Palco, partner and customer applications, and also ensures robust payroll systems processing, tax reporting and Medicaid program eligibility. Reporting to the Product Management leader, the Analyst facilitates new program onboarding, existing program operations and internal application enhancements accurately and on-time. Owning and supporting financial and Medicaid claims data ingestion, distribution and transmission, the Analyst will provide ongoing guidance and decision support to leadership, using domain expertise and critical thinking skills.

• Participates in new program onboarding to gather and document requirements related to self-directed Medicaid plan participant data extract, transform and load (ETL). This may involve a variety of formats and protocols, such as EDI, XML, JSON, etc.
• Plans implementation projects with specific steps for discovering requirements; mapping data elements; requesting changes to the Palco database and accounting system; developing connectivity and document test protocols; coordinating with third parties; and testing and successfully implementing projects.
• Troubleshoots data transmission issues that affect payroll and medical claims, understands and documents reasons for rejection, and works with internal and external teams to correct these, as well as prevent future issues.
• Develops positive working relationships with external counterparts and internal teams, such as the Financial Management Services, Payroll, Billing, Product and Software Development teams, following existing processes and suggesting improvements for working more efficiently and effectively.
• Acts as a subject matter expert and owner for data exports and imports to and from the company’s applications, accounting system, reporting warehouses and HIPPA Suite. Expert in eligibility checks and PII/PHI. Supports secure payroll processing efficiency and tax reporting.
• Becomes the product owner for Palco’s billing system, including the voice of internal customers regarding improvements to the front-end function and user interface, as well as backend processes. This will require the ability to articulate and prioritize epics and stories to the development team.
• Becomes the product owner for Palco’s accounting and payroll system, working with Palco’s Financial Services Team to set up new companies and processes, plus mapping data elements and ensuring synchronized system operations.
• Perform duties in compliance with all standards and laws, such as HIPPA and GAAP.

• Expertise in a variety of data exchange formats and protocols, such as ANSI ASC X12; EDI 270, 271, 276, 277, 820, 834, 835, 837; XML; REST; JSON; etc.
• Understands basic accounting, tax, payroll, payment, remittance and billing processes, as well as enabling software

• Strong acumen to gather and write business requirements for any audience, i.e., external customers, internal development teams – balancing specificity and conciseness
• Command of project management principles and practices, with expertise communicating clear steps, timelines, dependencies and risks with mitigation and contingency strategies
• Leadership and facilitation of internal and external meetings with excellent planning; agenda communication; follow-up action items, owners and timelines. Participates as a subject matter expert when attending others’ meetings.
• Ability to visually represent processes using MS PowerPoint, Visio and other tools
• Familiarity with Atlassian Confluence, JIRA, Trello, Mural and other collaboration tools
• Experience with HIPPA Suite or similar EDI file parsing tools, and experience writing queries to extract relevant data for use in Palco systems and applications. Prior experience with EasyMorph software a plus.

Education and Qualifications

• Bachelor’s degree (B.A. or B.S.) or equivalent and four years related experience in finance, accounting, computer science or a related field
• Minimum of four years of experience in business, financial or data analysis
• Strong financial, tax, healthcare insurance or medical accounting industry experience preferred
• Familiarity or certification in Agile frameworks helpful
• Excellent PC Skills - must be proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint)
• Excellent oral and written communication skills
• Must be able to work in a fast-paced and deadline-driven environment and work minimal overtime when needed
• Must have good organizational and interpersonal skills, strong attention to detail and work independently under tight deadlines
• Must have strong analytical and critical thinking skills

Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis.