What are the responsibilities and job description for the Rental Assistant Manager position at Palisades Tahoe?
Seasonal About Palisades Tahoe
Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass , which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram , Twitter , Facebook, and Vimeo .
A Great Job and Benefits to Match:
Free skiing riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
401(k) plan with generous company match
Free lift tickets, plus 50% off lift tickets
25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine
30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
Employee Assistance Program (EAP)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Job Summary: Manage daily Rental/Demo/Tuning operations in a professional, courteous, and service-driven manner. Supervises employee activities, support, train and lead staff to success.
Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
Provide all customers and employees with top quality customer service in all situations at all times.
Assist in managing a team of 30-40 employees. Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work within daily labor budget.
Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
Enforce safety standards in accordance with company policies and procedures.
Write and monitor weekly schedules based on labor payroll projections. Approve and oversee accuracy in weekly time keeping logs, submit all paperwork in a timely fashion
Hold staff responsible to the highest standards in professional appearance and grooming, parking policy, operational procedures, phone etiquette and use of company equipment.
Performs all duties of Rental/Demo/Tuning shop personnel as needed.
Competencies and Job Requirements:Required:
Able to communicate effectively in writing and verbally across all levels of the organization.
Excellent organizational and problem solving skills with the ability to handle multiple tasks.
Able to establish and maintain effective working relationships and interact with others
Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)
Ability to define work in a fast paced environment while maintaining a high level of accuracy and courtesy.
Education and Experience:Required:
High School Diploma or GED Three years experience in Rental/Demo/Tuning shop; or equivalent combination of education and experience Basic knowledge of hand tools. Trained and knowledgeable of ski/snowboard equipment, binding and boot function and use. One year supervisory experience
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 100% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting. pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee will occasionally be exposed to outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
Equipment Used in Job: POS system, skis, boots, bindings, ski tuning equipment, hand tools
Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass , which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram , Twitter , Facebook, and Vimeo .
A Great Job and Benefits to Match:
Free skiing riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
401(k) plan with generous company match
Free lift tickets, plus 50% off lift tickets
25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine
30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
Employee Assistance Program (EAP)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Job Summary: Manage daily Rental/Demo/Tuning operations in a professional, courteous, and service-driven manner. Supervises employee activities, support, train and lead staff to success.
Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
Provide all customers and employees with top quality customer service in all situations at all times.
Assist in managing a team of 30-40 employees. Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work within daily labor budget.
Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
Enforce safety standards in accordance with company policies and procedures.
Write and monitor weekly schedules based on labor payroll projections. Approve and oversee accuracy in weekly time keeping logs, submit all paperwork in a timely fashion
Hold staff responsible to the highest standards in professional appearance and grooming, parking policy, operational procedures, phone etiquette and use of company equipment.
Performs all duties of Rental/Demo/Tuning shop personnel as needed.
Competencies and Job Requirements:Required:
Able to communicate effectively in writing and verbally across all levels of the organization.
Excellent organizational and problem solving skills with the ability to handle multiple tasks.
Able to establish and maintain effective working relationships and interact with others
Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)
Ability to define work in a fast paced environment while maintaining a high level of accuracy and courtesy.
Education and Experience:Required:
High School Diploma or GED Three years experience in Rental/Demo/Tuning shop; or equivalent combination of education and experience Basic knowledge of hand tools. Trained and knowledgeable of ski/snowboard equipment, binding and boot function and use. One year supervisory experience
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 100% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting. pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee will occasionally be exposed to outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
Equipment Used in Job: POS system, skis, boots, bindings, ski tuning equipment, hand tools
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