Grants Management Systems Administrator

Grants Management Systems Administrator

About Palladium:

Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated and diverse staff of all religions, races, languages, and gender identities.

This Opportunity:

The Grants Management System administrator will focus on support, management, and configuration related activities for Palladium's grants management software. The preferred candidate should have previous systems experience including functionality, configuration and administration. Experience with USAID grants management is preferred but not required.

Location and Compensation:

The position is based in Palladium's Washington D.C. office.

For our prospective employees in the United States, please note that the full-time equivalent annual base salary for this position is expected to range from $70,000 - $90,000 and successful candidates may also be eligible for additional, variable incentive compensation dependent on the role. For part-time employees, the salary will be prorated based on the actual number of hours worked.

Please be advised that a final salary offer will be based on various factors, including but not limited to your qualifications, education, experience, skills, seniority, performance, and Palladium's business or organizational needs.
If you have any questions or concerns regarding the compensation for this position, please do not hesitate to reach out to us. We value your interest in our company and appreciate the opportunity to discuss this opportunity with you.

You and Your Career:

If you are a problem-solver, collaborator, and doer, and you have expertise in grants management and continuous process improvement, we are interested in hearing from you.

We are a learning organization and provide growth opportunities from the start. We pride ourselves on giving you the freedom, resources, and guidance to chart a fulfilling career!

Reporting and Supervision:

The role reports to the Director of Contracts and Compliance with an indirect reporting line to the Director of Process Excellence.

Reporting requirements include:

• Weekly meeting with line manager
  
• Monthly updates on the status of personal Key Result Areas (KRAs), Learning and Development any other material matters and/or areas of concern
  

Relationships

• As delegated, the role liaises with PMUs, other Managers, Business Management Services Teams (such as ICT and Finance), Practice Area staff, Partners and other internal stakeholders as required
  
• The role serves as the primary Grants Management System (GMS) Software Provider relationship manager
  
• The role carries a degree of autonomy with appropriate consultation
  
• The role is required to: analyse and make sound recommendations to the Directors of Contracts and Compliance and Process Excellence
• Other reporting as requested by the line manager

Primary Duties and Responsibilities:

The primary responsibilities of the Systems Administrator are to:

• Manage all aspects and changes to the GMS configuration, including, but not limited to, continuous improvements and new tranches of work to integrate new functionality;
  
• Serve as project manager for any new configurations or integrations, including developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope
  
• Prioritize change requests, assess their impact, and accept or reject changes
  
• Document and communicate change management processes and change plans
  
• Coordinate and train all change champions
  
• Ensure the system operates efficiently by performing any necessary upgrades and repairs
  
• Optimize and evaluate the system regularly
  
• Assign and update security permissions for the system network
  
• Perform problem-solving tasks when alerted by a user
  
• Create processes and procedures and document problems, making corrections and communicating both internally and externally
  
• Recommend when to replace or upgrade critical parts of the system configuration and develop protocols for integrating new updates while preserving system functions
  
• Share knowledge and mentor/assist team members and other peers
  
• Support the Process Excellence team with other improvements in other project management systems and processes as needed
  
• Perform other duties as required
  

Key Competencies Required:

• Excellent communication and interpersonal skills
  
• Ability to stay organized
  
• Ability to communicate and explain software concepts to a diverse audience
  
• Interest in systems and software development
  
• Experience working in the international development sector preferred
  
• Technical acumen of enterprise systems including Microsoft Office 365, Microsoft Autopilot, Microsoft Intune and Azure
• Active Directory preferred
  
• Ability to multitask, work under pressure, take initiative, meet deadlines, and acquire and apply technical skills as necessary
  
• Ability to assume a leadership role and apply coaching skills
  

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.