What are the responsibilities and job description for the Implementation Project Manager position at Pangiam?
We believe the movement of people and goods isn’t working. It’s slow. It’s stressful. It’s mired in decades of additive processes. There is a faster, more secure way to establish trust without compromising privacy.
At Pangiam, we have assembled a diverse team of computer vision technologists, former government leaders, and industry veterans with a track record of affecting change at the highest levels in order to define a new era of intelligent authentication.
We are building the future of trusted movement where individuals and cargo are processed at speed, increasing facilitation and security simultaneously. We are looking for hungry builders who are unsatisfied with the status quo. The right candidates are chomping at the bit to affect positive change in the way people and goods move through the physical and digital world. It’s time to move forward. Come join us.
Duties include:
- Travel to customer locations where product implementations are taking place
- Update and develop internal tracking reports and project management tools on a weekly/monthly basis ensuring regular communication with internal / external customers
- Working with key business and support partners across the firm to drive the successful implementation of all initiatives – both large and small - on behalf of the entire team
- Develop client implementation guides, service descriptions and best practice documentation for clients and internal teams to use during the implementation process and for post-implementation support
- Utilize client metrics to identify opportunities for continuous improvement
- Lead complex cross regional or cross functional client endpoint projects and work towards achieving client and key stakeholder acceptance of deliverable
- Demonstrated ability to build effective relationships with clients and colleagues
- Ability to challenge the status quo and implement change
- Bachelor's degree or equivalent experience
- Strong leadership and people management skills are a must
- Good interpersonal/customer relations skills
- Ability to develop and execute business processes
- Enjoys software implementation lifecycle and establishing true partnerships with customers
- Flexible and easily adapts to new environments
Additional Information
All your information will be kept confidential according to EEO guidelines.
Pangiam is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
