What are the responsibilities and job description for the Remote Client Service Rep position at Panthera Customer Care?
This individual is responsible for educating clients on their current and new available benefit packages, answering any questions they may have, and providing exceptional service.
Candidate must be able to work full time.
Must be 18 years or older to apply.
Must be able to pass a criminal background check, absolutely NO financial criminal history ie; CC fraud, embezzlement, check fraud etc.
JOB DESCRIPTION
We specialize in providing permanent benefits for Associations, Labor Unions and Credit Union
members. These 30,000 Union groups voted our company to distribute benefits to their members. We
take great pride in our contacts with our Union groups and as a result - there is no cold calling
or prospecting involved!
Responsibilities include but not limited to:
• Facilitate benefits to union members and affiliates.
• Determine eligibility for new members.
• Respond to service requests.
• Provide excellent customer service to our members.
• Assist with application process.
• Strong written and verbal communication skills
• Strong working knowledge of MS Office Suite: Word, Excel, Outlook.
• Attention to detail
• Reliable, proactive, punctual, and hardworking a must
• Ability to analyze information and implement a solution
• Excellent organization skills
• Efficient and highly accurate data entry skills
• Exceptional customer service skills
Benefits:
Health insurance Retirement plan Flexible schedule
This Job Is Ideal for Someone Who Is:
People-oriented -- enjoys interacting with people and working on group projects
Achievement-oriented -- enjoys taking on challenges, even if they might fail Autonomous/Independent
-- enjoys working with little direction
This Company Describes Its Culture as:
Outcome-oriented -- results-focused with strong performance culture People-oriented -- supportive
and fairness-focused
Please click apply now
All qualified candidates will be contacted within 48 hours
Please submit resumes to apply@pantheracustomercare.com
Salary : $62,150 - $400,000