Partsman Trainee

PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – GILROY, CA

PARTSMAN TRAINEE:

Do you love working in a positive, high-energy environment? Are you looking to grow your career? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape Machinery, the premier capital equipment dealer in the West, is adding to their Parts team in Gilroy, CA

In the Partsman Trainee role, you will learn to respond to customer needs for parts in person or by telephone at the branch. Every day you will learn how to determine customer parts needs through the use of literature, computer programs, and parts knowledge, and how to recommend parts or services to the customer. To thrive in this role, you must be coachable, motivated, and enjoy building relationships with current and potential customers.

WHAT YOU’LL DO:

• Build and maintain knowledge of products, services, and parts and the associated costs of each.
• Complete all necessary paperwork on each transaction in an accurate timely manner.
• Respond to customers in person or by telephone whenever required and provide quotes or estimates for parts.
• Process credits, make adjustments and monitor for restocking charges on all parts sales completed.
• Operate a forklift to handle pallets of product. (Forklift training is available)

WHAT YOU NEED:

• Self-motivated, winning attitude, and a willingness to learn.
• Ability to perform at a high level in a fast pace and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and other services.
• Above-average organizational skills.
• Good computer skills, including basic familiarity with Microsoft Outlook, Excel, and various search engines.
• Parts experience preferred.

Starting Compensation: $17.29-31.44/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training and experience level.
• Great benefits including healthcare and pension.
• Advancement – Pape’ is a dynamic, growth oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 150 locations, over 4,000 members and 80 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)