Public Adjuster

This role requires experience in property claims—with specific exposure to wind/hail and water losses. Requires positive energy, innovation, and a genuine passion for helping others. As a Public Claims Adjuster, you’ll handle Commercial/Residential property losses quickly and efficiently, collecting information in the field as well as working from the desk, focusing on setting proper Customer expectations and striving to exceed those expectations along the way. We're looking for team players and driven individuals.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Providing outstanding customer experience.
• Examines insurance policies and other records to determine insurance coverage.
• Interviews, telephones, text, email and/or correspond with insureds, vendors, and carriers regarding claims.
• Maintaining detailed and documented claim files within CRM system
• Writes building estimate for cost of repair or replacement
• Prepares report of findings and negotiates settlement with claim parties
• Communicate status of claim effectively to all parties of the claim at regular time intervals
• Maintaining detailed and documented claim files with CRM system
• Oversee Scopers
• Assemble Proof of Loss
• Secure Payment issuance
• Collect Invoices

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s)

QUALIFICATIONS

Education & Licensing

Must have or obtain a Public Adjuster License; Multi state licenses may be required, preferred Bachelor's degree from an accredited college or university preferred.

Experience

• 2 years of property claims experience determining coverage, estimating, and settling claims are required skills
• Estimate writing in Xactimate is required. Symbility is a plus
• Contents and ALE handling is a plus
• Multi-Peril handling is a plus
• Commercial and Residential experience is preferred

Skills & Knowledge

• Strong customer connection/service skills
• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

In office is the primary work environment with travel and remote work as needed.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

Must be able to climb on roofs and inspect properties as needed.

Must be able to stand and/or walk for long periods of time

Must be able to kneel, squat or bend

Must have continual use of manual dexterity

Auditory/Visual: Hearing, vision and talking

NOTE: Individual must clear Department of Insurance background check for obtaining license.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Paradise Claims LLC is an Equal Opportunity Employer and a Drug-Free Workplace

To be considered for this position, please also complete the Culture Index survey at the following link after applying: https://go.apply.ci/s/KQXZej2Exf

Job Type: Full-time

Pay: Up to $150,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay

Work Location: One location