What are the responsibilities and job description for the Customer Service Registrar position at Parallon?
Description
SHIFT: No WeekendsSCHEDULE: Full-time
Schedule: Full-time Mixed (Tuesday, Friday and Saturday 9:30a-10p)
We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:
- Tuition Reimbursement/Assistance Programs
- Student loan repayment
- 100% matching 401(k) based on years of service
- Identity Theft Protection discounts
- Auto, Home, and Life Insurance options
- Adoption Assistance
- Employee Stock Purchase Program (ESPP)
- Welcome patients and family members in a professional manner providing exemplary customer service
- Contact the nursing staff for emergency medical needs and answer patient and visitor questions
- Interview patients at workstation or at bedside to obtain all necessary account information.
- Ensure charts are completed and accurate
- Verify all insurance and obtain pre-certification/authorization
- Calculate and collect patient liable amount
- Adhere to AIDET patient communication guidelines: Acknowledge, Introduce, Duration, Explanation, and Thank You
- Pushing computer cart on wheels while registeringpatients during the duration of the shift (which could be 7-10 hours).
- Contact may involve dealing with angry, upset or emotional people.
Qualifications
- High school diploma or GED preferred.
- One year of related experience preferred.
- Requires prolonged sitting/standing for long periods of time (depending on the duration of the shift, this could be 7- 10 hours), some bending, stooping, walking and stretching.
Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare, has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!
