What are the responsibilities and job description for the Practice Manager - Edinbrook position at Park Dental?
Overview
Park Dental is a dental group practice with more than 120 general dentists in 45 practice locations throughout the Minneapolis / St. Paul area. The group's mission for nearly 45 years is to provide a lifetime of dental health through quality, patient-centered care.
As a leading source for dental care services, we are committed to meeting the high expectations we set for ourselves. If you are looking for a career that provides opportunities to grow both personally and professionally, consider Park Dental – a company owned and led by doctors with a long history of serving patients in the Twin Cities.
Responsibilities
Essential Job Duties:• Works in coordination with the Doctors, Group Doctor Mentors, and Regional Operations Manager with full accountability for providing the highest level of service to Park Dental patients resulting in retention and referrals, ensuring all Team Members are trained and functioning within the Park Dental Service Excellence standards.• Responsible for the operational and financial accountability of the dental practice, communicating any issues through the appropriate channels.• Coordinate communication and meetings between the Doctors and Team Members.• Effectively communicate and develop a strong working relationship with the Practice Doctors and promote teamwork through cooperative and professional behaviors.• Follow and demonstrate commitment to the Park Dental policies, guidelines, professional expectations, and Service Excellence Standards.• Responsible with the Doctors for the development of their annual business plans and assuring successful achievement of those plans.• Conduct analysis and interpretation of monthly financial and operational performance of the practice to identify opportunities for improvement and communicate findings and recommendations to the Practice Doctors.Required Skills/Qualifications:• Self-motivated, high energy, creative thinker• Ability to work independently and as a team to achieve established goals• Excellent written and verbal communication skills• Strong interpersonal skills, developing constructive and cooperative working relationships with others striving for collaboration and demonstrating professionalism• Demonstrated ability to effectively utilize resources, and understand when to collaborate with others• Excellent problem solving skills• Ability to deal with difficult situations such as high-level patient service issues and discussions with insurance companies• Proven ability to handle multiple projects simultaneously and complete tasks both efficiently and independently with a high degree of accuracy in a time sensitive environment• Strong analytical and financial skills including experience working with and understanding• financial statements and valuation models• Ability to organize, plan, and prioritize duties, demonstrating exceptional time-management skills with impeccable attention to detail• Proficient with Microsoft Office applications• Ability to utilize critical thinking, logic, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to opportunitiesEducation and KnowledgeMinimum Bachelor's Degree, desired in Business or closely related area
Minimum 5 years’ experience in customer (patient) service capacity
Minimum 5 years’ experience of supervisory/management experience
Work Schedule
Salaried position
Expected 8 hours/day on-site
Company Information
Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities.
Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"As a dental hygienist with Park Dental, we have the opportunity to engage patients in the process of improving and maintaining their oral health, which in turn leads to over-all health." -Berit Campbell, DH Mentor
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Park Dental is an equal opportunity employer.
