Business Process Analyst I

Get ready to grow with us!

Northwest Pipe Company is the nation’s leading manufacturer of water infrastructure products and with over 50 years of experience, we’re just getting started! Our business is growing, and we’re looking for great people to grow with us. We’re immediately seeking a Business Process Analyst to join our Northwest Pipe team in Houston, TX.

We Offer:

• Medical, Dental, Vision, Life, AD&D Insurance
• Paid Vacation, Holidays, and Sick Time
• 401k Retirement Savings Plan with Employer Match
• Bonus Potential (2x per year)
• Up to $5,000 per year Tuition Reimbursement
• Employee Assistance Program (EAP)
• Opportunities for Career Advancement
• Values-Driven Culture Committed to Diversity, Inclusion, and Safety

Our Values:

• Accountability is evident when we do what we say we are going to do and people accept responsibility for their actions. We do not point fingers and blame others. We own our actions.
• Commitment is not only promising to do something, but actually investing in the necessary effort and actions to make it happen.
• Teamwork is essential for competing in a challenging and constantly changing business environment. Working together across all job functions is critical to achieving our success.

ABOUT THE JOB:

This role within a growing IT organization offers a unique opportunity for candidates to work directly with business units and streamline complex business processes and procedures. You will be responsible to build, document and deliver ERP system requirements and cross-functional business processes to build and test robust, sustainable, and systematic solutions.

As a Business Process Analyst, you are empowered to transform our global business software platforms to meet the needs of our rapidly growing business units. You will be responsible for analysis and utilization of continuous improvement methodologies to design best-in-class software solutions under the following end-to-end processes:

Order-to-Cash

Plan-to-Produce

Procure-to-Pay

Record-to-Report

You will be a part of an IT application team that delivers new business capabilities through project implementations, functional enhancements, and direct end-user production support.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations can be made to enable individuals with disabilities to perform these essential functions.
• Establish and implement document standards for business communications including; business process flows, business requirements lists, test case scenario plans, etc.
• Capture unique business requirements across each manufacturing site within SAP.
• Work closely with your IT team peers, including members from the SAP team and Engineered Systems team, to produce and test solutions in our software systems.
• Identify and analyze user and system requirements, then translate these into scalable technical solutions.
• Map and document processes, collect data, and perform statistical analysis.
• Identify, design, and implement internal process improvements through automated manual processes and optimized, scalable process enhancements.
• Proactively solicit feedback from business stakeholders for improvements and customizations to business processes in SAP.
• Effectively lead cross-functional change execution including task definition, stakeholder coordination, progress monitoring, and status reporting; driving progress through to completion.
• Assist in all aspects of project management and be willing to take on small projects with minimal supervision.
• Able to work on complex problems where analysis of situational data requires an in-depth evaluation of numerous variables.
• Apply best practices and company methodologies, leveraging tools to design software process maps and operational efficiencies.

SECONDARY RESPONSIBILITIES

• Manage small and medium size projects.
• Communication of timelines and delivery risks.
• Strong interpersonal soft skill required to collaborate with business stakeholders and IT team members.
• Perform other duties as assigned or may be necessary.

JOB SCOPE

• Develop and maintain productive working relationships with a diverse group of business stakeholders to support the prioritization and delivery of solutions.
• This position encompasses all aspects of software development lifecycles with a focus on the design, development, re-engineering, and support of software applications.
• Travel to domestic production facilities required up to 30%.

SUPERVISORY RESPONSIBILITIES

• There are no supervisory responsibilities in this position.

INTERPERSONAL CONTACTS:

• This position will involve frequent interactions with the business community and end-users via email, phone calls, and face-to-face meetings.

KNOWLEDGE, SKILLS, ABILITIES:

To perform the duties and responsibilities of this position successfully, individuals must demonstrate:

• Excellent written and oral communications skills.
• Strong analytic, problem solving, and collaboration skills.
• Ability to prioritize and manage multiple simultaneous projects/tasks.
• Communicate clearly and concisely both orally and in writing with clarity and professionalism.
• Ability to effectively present information and respond to questions from groups of managers, internal and external customers.
• Possess the ability to effectively work with varying personality styles and maintain a sense of humor.
• Highly detail oriented.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist.
• Agility and able to change directions easily and professionally.
• Knowledge of SAP, Microsoft Word, Excel, Visio, and PowerPoint.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree or a combination of college and relevant experience.
• 2 years of experience in Business Process Analysis or similar role.
• 2 years of experience in MS Office Suite including Visio, Excel, Word, and Powerpoint

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Our organization maintains a drug-free workplace. Except where prohibited by state law, all offers of employment are conditioned upon successful passing of a drug test and background check. Northwest Pipe Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. Northwest Pipe Company reserves the right to close the position, with or without notice, if a qualified candidate is identified prior to the close date.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Project timelines and work volume / deadlines may often require working outside of standard office hours, weekend, or evening work.

Regular, reliable and predictable attendance is necessary in order to perform the essential functions of this position.

Physical Activity

Over 2/3 of the time

• Standing/Sit: Remaining upright in a stationary position, particularly for sustained periods.
• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling to complete computer work.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Communicating: Expressing or exchanging ideas and information accurately, in written or diagram form.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.

Less than 1/3 of the time:

• Stooping: Positions self to move office equipment.
• Crawling: Moving about to access desk cabling.
• Reaching: Grabbing things from a distance above or from the side.
• Walking: Moving about to accomplish tasks, particularly for long distances or moving from one work site to another.

Physical Requirements

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Visual Acuity

• The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and visual inspection involving small defects at distances close to the eyes.

Over 2/3 of the time:

• The worker is required to have close vision (clear vision at 20 inches or less).
• The worker is required to have color vision (ability to identify and distinguish colors).

Less than 1/3 of the time:

• The worker is required to have peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point).
• The worker is required to have depth perception (three-dimensional vision, ability to judge distances and spatial relationships).
• The worker is required to have the ability to adjust visual focus (ability to adjust the eye to bring an object into sharp focus).

Weather Conditions

• The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Noise Levels

Over 2/3 of the time:

• Moderate noise (examples: business office with computers and printers, light traffic).