Park Lane -
Prestige Healthcare Administrative Services is hiring a Full Time and Part Time Guest Services team member.
JOB OVERVIEW : The Guest Services team members provide a welcoming, top notch guest experience from admission to discharge.
The ideal candidate will possess exceptional customer service skills while engaging with patients, residents, families, and staff to help ease the transition into our facility.
The role includes leading our Ambassador Rounds program, ensuring rooms are ready for admission, helping educate about our services and departments and provide a primary contact for their needs.
They act as a liaison between departments and the families and patients. They will help support the admissions process, proactively meet with new admissions, and engage with patients and families to encourage positive reviews and share success stories.
Guest Services must be professional, personable, friendly, and able to handle a variety of communication situations as well as administrative tasks and multitask.
ACCOUNTABILITIES :
Uniform is provided
Position reports to Admissions Director
We are offering the following benefits :
Competitive rate
Medical, Dental, Vision Benefits
401K Match
Tuition Reimbursement
SOFI Wellness
Last updated : 2024-05-16
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