What are the responsibilities and job description for the Banquet Server position at Park Place Hospitality LLC - Hilton Garden Inn Milwaukee?
The Hilton Garden Inn Milwaukee Northwest Conference Center is searching for a Banquet Server to join their team. Do you have a passion for offering guests the best possible experience whether it be a wedding, corporate function, celebration of life and a genuine spirit to serve? If so, apply today. Come join this fantastic team!
Responsibilities and Duties:
- Set-up banquet room as instructed by the Banquet Captain to include, but not limited to linen, serviceware, and glassware.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve the food and/or beverage in the order and expectation of the Banquet Captain to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
- Replenish beverage as necessary, and check with guests for overall satisfaction.
- Once the banquet is complete, reset banquet room according to the Banquet Captain's specifications to ensure the readiness of the room for the following function.
- Perform all assigned side-work to include replenishing condiments and restocking banquet shelves with supplies.
- Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
- Perform other related duties as assigned.
Job Requirements
- Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
- Knowledge of appropriate table settings and service-ware.
- Ability to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel.
- Ability to remember, recite, and promote a variety of menu items.
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
- Ability to operate beverage equipment, e.g., coffee maker.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for a demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day and our amazing Team Members are at the heart of it all!
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