What are the responsibilities and job description for the Transaction Coordinator position at Park Place Technologies?
What you’ll be doing:
· Answering telephone in a responsive, energetic and professional manner.
· Prioritizing customer requests between those for the salesmen and those that need to be forwarded to another resource within the organization
· Providing, researching and communicating the tracking numbers for packages to customers
· Purchasing products (given general guidelines from salesmen) for specific deals.
· Processing sales transactions and following through on every related issue from the point of shipping to the final customer follow up on satisfaction.
· Assist customer with problem resolution for items not received, damaged items or items to be returned.
· Maintaining cursory knowledge of the company’s products and services
· Other duties as assigned
What we’re looking for:
· 1 years of sales support experiences.
· Business level of written and verbal communication skills in English
· Proficient in Microsoft Office products including Word, Excel and Outlook
· Must be detail oriented and possess excellent follow-through skills.
· Proficient in MS Word, MS Excel, Outlook, and PowerPoint.
· Organize and prioritize tactical work and strategic projects to meet deadlines.
· Excellent knowledge of Curvature policy and procedures.
Bonus Points:
· Experience with Oracle is a plus
Education:
· Bachelor’s Degree required.
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Park Place Technologies is an Equal Opportunity Employer M/F/D/V.
Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.