Branch Manager

Parkland is an independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. We power a growing family of locally known brands and our team members serve retail, commercial, and wholesale customers across the United States, Canada, the Caribbean region and the Americas. As Parklanders our purpose is energizing people and business to get them where they want to go. We’re a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster.

Position Title: Branch Manager

Location: Idaho Falls, ID

Position Summary:

The Branch Manager is responsible for the sales growth, retention of customers, customer satisfaction, profitability, operational controls, health and safety performance and regulatory compliance. The function of this position is to successfully achieve the financial goals and objectives of the entire Branch Location.

Key Responsibilities:

• Hire, train, and manage a team of direct reports including but limited to office support, warehouse staff and CDL drivers.
• Assign and monitor clerical and administrative responsibilities and tasks among office staff. Allocate available resources to enable successful task performance. Co-ordinate office staff activities to ensure maximum efficiency.
• Assign or delegate responsibilities to employees within department. Evaluate and manage staff performance. Coach, mentor and discipline staff. Manage internal staff relations.
• Design and implement office policies and procedures. Oversee adherence to office policies and procedures. Analyze and monitor internal processes. Implement procedural and policy changes to improve operational efficiencies.
• Work with Regional Branch Manager regarding the budget and financial planform the department. Prepare forecasting of budgets annually to set goals and expectations.
• Promote products and maintain the coordination with sales personnel. Develop, implement and review goals nonincreasing sales, growth and profitability. Provide leadership and vision to the organization by assisting with the development of long range and annual plans, and with the evaluation and reporting of progress on plans.
• Determine margins for products to capitalize profitability
• Collaborate with suppliers to ensure all allocations are met and request additional product if needed.
• In the event of a fuel shortage and a blanket driver exemption notification is provided by the state to exceed the daily hours, the Branch Manager would coordinate with Transportation/Logistics Manager and Dispatchers to disseminate deliveries to drivers to meet customer needs and communicates with management and the HSE to ensure driver safety.
• Maintain and uphold customer relationships to maximize profitability. Resolve customer’s complaints and inquiries.
• Assign and monitor lubricant activity by working with the Warehouse Managers for local customer base. Allocate available resources to enable successful task performance.
• Meet with existing customer to evaluate satisfaction and determine future needs.
• Identify potential customers and initiate meetings to promote products and services. Assist to identify, develop, and evaluate marketing strategy, based on knowledge of organizational objectives, market characteristics, and cost and markup factors.
• Communicate and enforce all safety and security issues. Report and process all employee and/or customer incidents or unsafe acts in accordance with Parklands policy and procedure.
• Manager must demonstrate and promote safe work and risk management practices. Communicate and enforce all safety and security issues. Report and process all employee and/or customer incidents or unsafe acts in accordance with Parkland USA’s policy and procedure.
• Ensure that confidentiality of data collected and stored are maintained.
• Manager is expected to set priorities and meet deadlines. Employee is responsible for planning and carrying out assignments, resolving conflicts that arise, informing and coordinating with others as expected. Manager is accountable for ensuring the technical accuracy of their work and maintaining good working relations, both internal and external to Parkland USA. Self-direction and motivation are also expected.
• Must meet performance expectations. Must complete all duties as assigned.

Qualifications and Skills:

• Bachelor’s Degree in Business related field OR High School Diploma or GED equivalent paired with 5 or more years of experience in business management or related field
• Minimum of 5-7years of management experience
• Proven skills in business and financial management
• Excellent verbal and written communication skills
• Proven ability to cope with conflict, stress and crisis situations
• Knowledge of Microsoft Office
• Minimum of five years of experience in business management, planning and financial oversight
• A minimum of five years of experience in personnel management, including hiring, supervision, and evaluation
• Strong analytical skills and the ability to recognize opportunities to improve the business results and/or profitability
• Record of success driving an efficient and profitable department
• Proven ability to understand the needs of business accounts and converting those needs into sales
• Experience in designing and managing expected operating budgets

We Offer:

• Medical with a great wellness program with HSA contributions, Dental, Vision, Company paid life insurance, LTD, STD;
• 401k with generous company match;
• Paid time off;
• Parental Leave;
• Tuition Reimbursement;
• Great working environment!

We thank all candidates in advance for their interest, however only those being considered will be contacted.

Parkland USA is an Equal Employment Opportunity Employer.

Parkland USA is committed to equal employment opportunity for all persons.  All employment decisions at Parkland USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.  It is the policy of Parkland USA to provide Equal Opportunity Employment to all qualified disabled veterans, individuals with disabilities, and protected veterans who are employees or applicants for employment. 

Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.