Cashier/Customer Service

PARKROSE HARDWARE
Portland, OR Full Time
POSTED ON 11/21/2022 CLOSED ON 3/15/2023

What are the responsibilities and job description for the Cashier/Customer Service position at PARKROSE HARDWARE?

Are you looking to join one of the area’s best hardware stores? Parkrose Hardware, PORTLAND is seeking full and part time Cashiers and sales clerks in our PORTLAND, OR store. If you like working with customers, enjoy a fun & fast paced environment, and like working with a great team of people, feel free to apply on our employment web site. If interested in this position please go to our employment web site and apply. www.parkrosehardware.com/employment-opportunitiesand look for Parkrose Hardware, general application PORTLAND and fill out an application. You can also send your resume directly to the email address on this job posting. No phone calls please.

Job Summary

Parkrose Hardware cashiers provide outstanding and quick checkout service to customers at our registers. Each cashier must greet customers, maintain the highest customer service experience, and must process transactions accurately and efficiently. In addition, all cashiers must perform other customer service duties such as handling refunds, completing returns, filling orders, and may perform other duties on the sales floor including stocking, sales, and cleaning responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

Customer Service

  • Greet customers entering Parkrose Hardware.
  • Direct customers to products and/or departments whilst providing quality customer service and a positive interaction.
  • Receive payments by cash, check, credit card, gift certificate, and internal charge accounts.
  • Issue receipts, refunds, credits and change due to customers.
  • Maintain a clean, orderly checkout area.
  • Resolve customer concerns in a friendly, positive and helpful manner.
  • Work as part of the Parkrose Hardware Team.
  • Package products for sale and mark products with appropriate price and/or SKU.
  • Answer phone and direct customers to the appropriate staff member at Parkrose Hardware.
  • Discover and suggest add-on sales items to customers.
  • Sincerely thank customers for their business, and directly contribute to a fun, friendly shopping experience.
  • Performs other duties as assigned.

Education and Experience

  • High School degree or G.E.D. equivalent, and (1) year experience in a retail environment preferred.
  • Demonstrated customer service ability
  • Cash Handling experience with demonstrated ability count change accurately and efficiently
  • Must be able to effectively navigate basic computer programs and be proficient with the use of Microsoft Office Products such as Word, Excel, etc.

Parkrose Hardware is an equal opportunity employer. Parkrose Hardware is a drug-free workplace - All employees must pass a pre-employment drug screen and background check.

Job Types: Full-time, Part-time

Pay: $15.00 - $15.50 per hour

Shift:

  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekend availability
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