Director of Social Services and Internal Admissions

Purpose of Your Job Position

The Director of Resident and Family Services I & II is responsible for management of the Social Services Department in a manner which exemplifies AOM Health Care's standard of operational excellence. As a AOM Health Director of Resident and Family Services, you are entrusted with the responsibility of caring for our residents, families, co-workers, visitors, and all others; as well as demonstrating in all interactions, AOM Health Care's core values. The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of the Social Services department in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and 215 may be directed by the Executive Director, to ensure that the medically related emotional and social needs of the resident are met/maintained on an individual basis. You are entrusted to provide innovative, responsible healthcare with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.

Job Functions

As Director of Resident and Family Services I & II, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible for providing services to respond to the emotional needs of the residents and their families. You will also assist with resident admissions and the referral process. No direct supervisory function. This job description does not list all the duties of the job. You may be asked by the supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description at anytime. This job description is not a contract for employment, and either you of the employer may terminate employment at any time, for any reason. Keep abreast of current federal and state regulations, as well as professional standards, and make recommendations on changes in policies and procedures to the Executive Director. Implement policies and procedures for the identification of medically related social and emotional needs of the resident. Participate in community planning related to the interests of the facility and the services and needs of the resident and family. Participate in discharge planning; development and implementation of social care plans, and resident assessments. Involve the resident/family in planning social service programs when possible. Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs. Maintain a quality working relationship with the medical profession and other health related facilities and organizations, Review and develop a plan of correction for social service deficiencies during survey inspections and provide a written copy of such to the Executive Director. Maintain a reference library of written material, laws, standards of practice, etc., necessary for complying with current standards and regulations, and that will provide assistance in maintaining quality social service. As part of the admission process, meet with the resident and family to review policies on advances directives, resident nights, and 110n-discrimination. Conduct and document a social services evaluation, including identification of resident problems/needs. Provide/arrange for social work services as indicated by resident/family needs. Assist residents, as needed, with financial planning. Maintain communications with caseworkers, Keep the resident's family informed of resident problems, personal needs, transfers, and changes of level assignment. Maintain a current list of community resources to facilitate referrals, Meet with the appropriate facility staff concerning resident issues. Act as a liaison between the facility and the community. Ensure all documentation complies with applicable regulations, Act in compliance with all corporate, state, federal, and other regulatory standards. Provide social work consultation to residents, families, and staff, as required. Participate in and/or provide inservice education sessions. Participate in the quality improvement process of the facility. Access continuing education opportunities appropriate to discipline and responsibilities, Director of Resident Services and Family Services II- Preceptor. Satisfaction surveys indicate that resident, families, employees and visitors are treated with respect and compassion. Embrace AOM Health Care's core values and incorporate them into the daily job function. Demonstrate respect and compassion in every interaction. Conduct oneself with the highest degree of honesty and integrity in every interaction. Demonstrate a passion for caring as evidenced by interactions with co-workers, residents, families, and visitors, May be trained and assigned to perform the Customer Care Liaison duties as needed. Perform other duties, as assigned.