Project Administrator

Project Administrator

Hi there! Have you noticed that the restaurant industry is changing?

We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously.

As a leading provider of restaurant technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team. If you’ve excelled at every job you’ve held but always thought something was missing, please, read on.

PAR invented the FIRST point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology.  PAR’s solutions are used to serve tens of millions of guests every day in over 120 countries. Our mission is to build the number one restaurant technology company in the world and we’re off to great start. We believe our customers want technology that is open and fast that enables their ability to innovate.

We’re looking for people who are hungry to go beyond the idea of ‘just a job’. PAR’s not for everyone though: We work hard, and we really reward success. We push ourselves and each other to be better every day. We’re ferocious in battle but gentle in spirit. We’re hands-on people. We keep our room clean and make our bed because details matter. We believe it is better to be fast than big, and that being both is best. We believe diversity creates strong systems and communities. We experiment. Sometimes we break things, but we learn quickly. We’re honest and our intentions are good. And we always offer the last slice of dessert to our guests. We’ve got each other’s and our customers’ backs no matter what.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us!  If it sounds like you belong here, we should meet!

Position Description

The Project Administrator is responsible for communicating, updating, and following up on tasks related to implementations for multiple Quick Serve and Fast Casual Restaurant and Retail locations around the world. These projects will include customized hardware and software configurations and will require both internal and external resources in a matrixed environment. The Project Administrator will provide updates and follow up to various internal PAR teams and external customers, subcontractors, vendors, and key executives in order to successfully manage simultaneous projects according to plan, including scope, budget, and schedule.

WHAT WE’RE LOOKING FOR

• Effectively applies PMO methodology and enforces project standards.
• Ensures project documents are complete, current, and stored appropriately.
• Communicates effectively with vendors to identify needs and evaluate alternative solutions.
• Effectively communicates relevant project information to superiors.
• Delivers engaging, informative, concise and well-organized presentations.
• Understands how to communicate difficult/sensitive information tactfully.
• Excellent understanding of order to cash processes and procedures, as well as customer relationship management, and financial systems.
• Excellent ability to work in a team environment.
• Proficiency in computer applications such as Microsoft Word, Excel, Project and PowerPoint.
• 5+ years in a customer facing environment.
• In-depth knowledge of project management methodology and processes.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Excellent leadership and communication skills.

WHY WE NEED YOU

• Provide updates to internal and external stakeholders as to project status.
• Provide updates to internal and external executives as to project status
• Manage day-to-day operational aspects of a project and scope.
• Review deliverables and pre-requisites required of the client or third parties.
• Ensure “readiness items” such as discovery or pre-install needs and checklists are complete.

• Assist Store or franchisee if “readiness items” are not complete. 
• Ownership of follow through for incomplete or non-defect free installs as project requires.  
• Assisting the Project Manager with maintaining, updating and executing the rollout schedule. 
• Assisting the Project Manager with maintaining / updating the RISK register and Action Log.  
• Assisting the Project Manager with taking meeting notes.  
• Transfer of ownerships 
• Assisting with the maintaining the rollout schedule. 
• Assisting with maintaining the implementation.
• Assist PM in identification of process improvements. 
• Drives reporting on post install metrics to corporate stakeholders. 
• Ensures provisioning is completed and escalates as needed. 
• Point of escalation for project issues. 

Schedule and Travel:

• Must have flexible schedule to accommodate various time zone requirements.
• Must be able to travel if required by business needs.