What are the responsibilities and job description for the Intake Specialist position at Partners in Home Care?
Come join us and work for the premier home health agency in Missoula... Partners In Home Care, a highly-respected home health agency based in Missoula, Montana. We offer more than a job; we will help you build and sustain your career. Partners In Home Care has a staff complement of 200 strong, we serve a radius of 100 miles around Missoula with a broad array of professional healthcare including nursing, occupational therapy, physical therapy, social work and bereavement support. Our programs encompass Home Health, Hospice (the largest Hospice in the community), Home Infusion, Home Medical Equipment and HCBS (the Medicaid “waiver” program that supports those who wish to live with independence).
This is a full-time position with a business hour schedule Monday through Friday and a rotating schedule for on-call coverage.
What we offer... We offer the following benefits to our employees:
- Competitive Pay
- Flexible Scheduling
- Medical, Dental, Vision, and Life Insurance
- Extensive Paid Leave
- 401K with Company Match
- Continuing Education Stipend
- Tuition Reimbursement
- We pay for travel time between patients and charting time
What you will do... The Home Medical Equipment (HME) Intake Specialist performs a wide variety of clerical processes for the HME program with respect to referrals, admissions, medical orders, insurance verification, and medical records. Medical intake and/or billing experience is required for this position.
Essential Duties and Responsibilities:
- Processes clinical data including but not limited to computer entry of referral data and orders for HME services. Prepares and maintains both physical and electronic client records.
- Responds to telephone, fax, and email inquiries and orders from referral sources and homecare patients.
- Obtains all required medical records regarding HME clients.
- Verifies clients’ insurance coverage for HME services.
- Verifies providers’ status on the Medicare Provider Enrollment, Chain, and Ownership System (PECOS).
- Initiates delivery tickets, ABNs and AMAs (if necessary), Financial agreements, Plans of Care and intake packets. Works closely with Patient Service Techs (PSTs) to organize and redirect (if necessary) delivery routes respective of urgent orders.
- Audits records to ensure accuracy and completion.
- Responds to inquiries regarding general program information. Serves as a resource to recommend services to agency staff.
- Prepares reports and audits as requested by the supervisor.
- Makes initial contact with patient to inform them of the receipt of their referral and to initiate delivery coordination.
- Follows department infection control policies concerning safety and universal precautions.
- Maintain the Patient Service Technician delivery schedule based on urgency, driving schedule and patient priority.
- Maintain the filing and destruction of relevant DME patient charting.
Your Qualifications include... Qualifications include high school diploma or equivalent, one year of experience in a medical setting, proficiency with computers, strong attention to detail, and the ability to work independently. Medical intake and/or billing experience is required for this position. Organization and attention to detail are critical to being successful in this position.
