Administrative Assistant / Receptionist / Front desk

Partners with Families & Children (Partners) prevents, interrupts and repairs cycles of abuse and neglect within families. We are a nonprofit that has been around for 36 years providing exemplary programs for families and an encouraging and fulfilling work environment for staff. Come join our team in making a difference in the lives of families! We offer competitive pay and benefits package (for those who work 20 hours per week).

Hiring a full time Administrative Assistant / Receptionist / Front desk

Summary: This position is responsible for providing support to the CAC Team and to victim families, including scheduling, documentation, client records maintenance and communications.

Essential Job Duties and Responsibilities: To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

1. Maintain strict standards of confidentiality;

2. Demonstrate comprehensive knowledge of policies and procedures to assist in a coordinated response to all CAC calls regarding reports of child maltreatment;

3. Make initial contact with victim/family on arrival to CAC, ensure necessary documentation is collected and entered into appropriate database(s);

4. May provide child supervision during CAC visit;

5. Provide information about CAC services to child victims and families and assist families in accessing services and referrals recommended by the CAC;

6. Create and maintain case files and ensure that all appropriate data is entered

7. Provide support to the CAC team by facilitating a safe, comfortable and confidential environment for exchange of information and provision of services;

8. Assist the CAC team with Protected Health Information, general communication and documentation, and evidentiary record keeping;

9. Responsible for billing of medical services when appropriate;

10. Responsible for No Hit Zone service and needs;

11. Other duties as may be assigned.

Qualifications: To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/Experience: To perform this job successfully, an individual must have:

• a Bachelor’s degree in a related field
• OR a minimum of 2 years of related experience

Our benefits are:

• Two (2) options of medical plans (including vision): PPO or HSA (Health Saving Account).
• Dental plan
• Retirement plan 401(K) with employer match
• Life insurance, AD&D, and Long-term disability
• Employee Assistance Program (EAP)
• Generous accrued paid sick and vacation hours.
• Tiered paid vacation time. 13 (THIRTEEN) days of vacation your first year!
• 11 paid holidays 1 additional paid floating holiday
• Access to online learning platforms
• Ongoing training and continuing education opportunities.
• Flex work schedule (standard 5 days/ week, 9/80 week or potentially 4/10)
• Various employee recognitions
• Other benefits in our facility: massage chair, game room, variety of snacks and healthy food options at a very low-cost in staff break room, and many more…..

Job Type: Full-time

Pay: $18.00 - $23.11 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Work Location: In person