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Team member

Party City Holdings Inc.
Brentwood, TN Full Time
POSTED ON 3/24/2024 CLOSED ON 3/26/2024

What are the responsibilities and job description for the Team member position at Party City Holdings Inc.?

CUSTOMER-FIRST! (BRING OUR SERVICE MODEL TO LIFE : FRIENDLY, EASY, ACCURATE)

  • You are responsible for executing best in class sales and service strategies.
  • Team Members provide exceptional customer service behaviors delivered to our customers and are accountable to putting the customer first in everything they do.
  • Teams Members provide value to our guest by delivering a customer friendly in-store and curbside shopping experience
  • You will leverage technology to enhance the customer service experience for our internal and external customers.
  • You will possess an "It can be done" attitude, when it comes to overcoming obstacles and bringing joy to our customers.
  • Team Members are responsible for being part of a Team that delivers on sales, profit, and service targets, as well as delivering on all key Balloon & Omni strategies.

WHAT DO YOU BRING TO THE PARTY?

  • Do you possess prior retail management experience?
  • Can you lead a team in a dynamic and fast-paced environment?
  • Are you obsessed with ensuring that your customers are beyond satisfied?
  • Are you adaptable and able to manage change daily through your team?
  • Do you possess strong communication skills and the ability to build relationships with your staff and customers?

RESULTS MATTER!

  • Team Members will master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others.
  • You will manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement.
  • You will continuously role model behaviors connected to Friendly, Easy and Accurate and support other team members on delivering on our Service Model.
  • Team Members are expected to work a schedule that aligns to customer and business needs.
  • Team Members are responsible for supporting an environment that promotes engagement.

PARTY PERKS AND REWARD

  • Competitive salary
  • Fun working environment
  • Generous associate discount
  • Lifestyle benefits

    • Last updated : 2024-03-24

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