Desktop/Help Desk Support

Pat N Sally Inc
Albany, NY Contractor
POSTED ON 1/19/2024 CLOSED ON 2/19/2024

What are the responsibilities and job description for the Desktop/Help Desk Support position at Pat N Sally Inc?

  • Experience managing support requests on a level 2 help desk
  • Experience resolving hardware and software issues and troubleshooting Windows 7 or OS
  • Experience utilizing VMware vSphere to support virtual desktops including linked clones
  • Experience using Lan Sweeper, Remote desktop and Active Directory, all there are required
  • Experience using ITSM service desks
  • Experience configuring and installing windows-based hardware, peripherals, network printers and thin clients
  • Experience using Clonezilla to create and apply images
  • Experience supporting Lotus Notes
  • Experience with the installation and support of Office 2016 in an enterprise environment.
  • Experience troubleshooting Windows 10 OS and applications.

Job Type: Contract

Pay: $35.00 - $40.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Salary : $35 - $40

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