Job Posting for Hotel Reservations Attendant at Path Resorts
Description
Welcome to the role of Hotel Reservations at Path Resorts nestled in beautiful Sanbornton, NH! In this position, you would be responsible for providing exceptional service to our guests by taking reservation inquiries, entering reservation information into our system, and addressing any reservation customer service needs. You will have the opportunity to work with a variety of customers from around the world and be an invaluable part of our team. If you are an enthusiastic professional who enjoys working with people and providing exceptional customer service, then this position is perfect for you!
Benefits:
Health, Life and Dental Insurance
401k
Vacation and Holiday pay
Amenities Usage, including: Fitness Center, Pool, Golf Course and more.
Description:
4 day work week 8:45am-7pm
$15/hour starting rate, plus monthly incentives
Book reservations using phone, email, and online systems (No face to face interactions required!)
Handle special requests and inquire about guest satisfaction throughout the stay
Respond to customer complaints in a timely and professional manner
Help members process reservations, navigate system, and answer general questions
Work with 3rd party companies to accommodate guests
Follow up with potential guests requests
Handle special requests and inquire about guest satisfaction throughout the stay
Respond to customer complaints in a timely and professional manner
Requirements
Strong computer knowledge such as excel, word processing and outlook
Excellent customer service and communication skills.
The ability to learn and work with our reservations management software and Track Sales systems.
Must be able to work a flexible full-time schedule including days, nights, weekends and holidays.
Knowledge of the Lakes Region will be beneficial but not a requirement.
IND21
Salary.com Estimation for Hotel Reservations Attendant in Sanbornton, NH
$31,739 to $44,005
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