Director, IT Engineer

About the Role:

Guide, coach, and mentor members of the IT Engineering team. This role is primarily focused on the leadership and development of people and enables self-directed team members to successfully execute against their goals within an Agile organization in support of corporate vision and strategy.

What You Will Do:

• Establishes mission and purpose for Perform career counseling and personal development on a regular basis.
• Evaluates performance, including team feedback and provides input, guidance, and corrective
• Maintains a balanced mindset across the disciplines involved in the delivery of the
• Works with members on improvement initiatives/experiments and understand the data, team, and
• Sets expectations for accountability, autonomy, and empowerment of team members and manages the appropriate boundaries to achieve the result of having self-directed team. Ensure every team member owns the quality of the products produced.
• Provides leadership for principles behind the Agile Manifesto in all
• Attracts, develops, and retains capable Make personnel changes where necessary.
• Understands, teaches, and/or sponsors the IT Engineering skills needed to support the development of high-quality code, components, systems, and solutions. Support team members with problem identification, root cause analysis, and decision-making.
• Remains close enough to the team to add value and to be a competent manager, while staying far enough away to let them problem-solve on their Support the self-organization that leads to team formation; Address issues team members cannot unblock.
• Participates in Portfolio-level events including Portfolio Reviews, Overall Sprint Planning, Sprint Review and Overall Retrospective.
• Ensures teams are following standards and best
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience.
• Typically 8 years with bachelor's or equivalent.

Specialization Areas:

• Server Administration: Maintain and support the organization’s on-prem and cloud computing server environment. Basic knowledge and administration of Microsoft O365, Azure, AWS, Windows Server Administration, Unix, virtual servers and Active Directory. Industry certification in Linux, Cloud Administration, Windows Server Hybrid Administration, Microsoft 365 Desktop Administrator.
• Database Development: Design, develop, maintain and support SQL SSIS packages related to the extraction, transformation and loading (ETL) process with SQL. Write T-SQL queries, stored procedures and functions to perform database tasks such as inserts, updates and deletes. Document end to end data flows, including points of control with 3rd parties that host a system of record. Monitor ETL load process to ensure accurate data feeds. Active member of development scrum team providing appropriate information as to the business requests.
• Disaster Recovery: Understanding of IT infrastructure, network, storage and security technologies to guide the preparation of related recovery procedures. Familiarity with Cloud is desirable. Project management, planning and organizational skills.
• Network: Familiarity with networking and/or hardware and software configuration and testing. Installation, configuration, troubleshooting and maintenance of networks with emphasis on multi-server environment. Working experience with networking infrastructure such as servers, routers, and switches. Industry certifications including; CCNA, AWS Cloud Associate, Azure Cloud Administrator.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $119,402.29 – $220,517.17

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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