What are the responsibilities and job description for the Program Assistant position at Pathways To Housing?
Title: Program Assistant
Classification: Non-Exempt
Reports to: Program Manager
Role Summary
The Program Assistant position will provide general support to management and patients that are served in the SCHC HOPE Medical Respite program. This position includes administrative and clerical work, some field work as needed, transporting patients, errands, shopping, delivering meals, and facilitating group activities with patients who need respite/recuperative care and are experiencing homelessness. This position works with a diverse and vulnerable population.
Responsibilities/ Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Develop rapport, communicate effectively, and build relationships with patients who are placed in respite program.
2. Facilitate group activities with patients.
3. Maintain productive relationships with community partners through timely and effective communication.
4. Participate in meetings with collaborating partners as needed.
5. Mitigate any patient issues that arise per protocol.
6. Comply with all policies, procedures, and protocols including safety protocols.
7. Assist management with filing and projects as needed
8. Maintain organization of files and systems.
9. Perform Care Coordinator duties
10. Assist with organization of pantries
11. Assist with receiving and processing donations
12. Perform clerical duties.
13. Assist patients with transportation in a company vehicle as needed.
14. Deliver meals as needed.
15. Shop for supplies as needed.
16. Assist in kitchen with cooking and cleaning as needed
17. Other duties as assigned.
Skills
1. Be a team player focused on the overall success of the organization.
2. Portray a personal, friendly, and non-judgmental demeanor.
3. Must be trustworthy and reliable.
4. Must maintain confidentiality with sensitive patient, organizational or personnel information.
5. Communicate effectively with community members and partners.
6. Knowledge of and ability to perform general office, and clerical duties.
7. Ability to type and maintain files.
8. Knowledge of Excel, Word, Google Docs, Email, power point.
9. Ability to follow instruction, work independently, and be a self-starter.
10. Possess excellent interpersonal and communication skills.
11. Maintain personal safety.
12. Must possess problem solving, creative thinking, and multi-tasking skills.
13. Must have strong organizational skills, time-management, attention to detail, and problem-solving abilities.
14. Ability to establish and maintain cooperative working relationships with co-workers.
15. Ability to represent Pathways with dignity and respect.
Qualifications
1. Possess a valid California Driver’s license and 5-year acceptable driving record.
2. Possess a valid CPR and First Aid certificate within 30 days of hire.
3. Possess a valid Food Handlers certificate within 30 days of hire.
Supervisory Responsibility
None
Position Type and Expected Hours of Work
This position is part time, Sunday-Wednesday 8:30am-5:30pm. Days and hours of work vary throughout the week and include weekends and holidays. Overtime and on-call duties may be required as needed.
EEO Statement
Pathways to Housing is an Equal Opportunity Employer.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Part-time
Pay: From $17.25 per hour
Expected hours: 24 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Redding, CA 96001: Relocate before starting work (Required)
Work Location: In person
Salary : $1 - $17