Administrative Assistant

Job Title:                        Administrative Assistant                  
Exempt (Y/N):                N
Reports To:                    Director of Operations
Effective Date:               April 5, 2024
Date Revised:                April 5, 2024

SUMMARY: 
This position is accountable for providing administrative and secretarial support to the COO as 
well as to Directors and members of the management and supervisory staff as needed.
Additionally this position will support operations in an administrative function. This position will 
interact with those seeking contact with management externally. 

Duties and Responsibilities:
• Prompt and regular attendance at work.
• Receive, screen and direct incoming telephone calls and mail, take messages and/or
page as necessary.
• Greet and provide assistance, guidance and direction to visitors and clients. Maintain a
positive “customer-service” approach at all times.
• Assist COO & Directors with business needs
• Provides administrative assistance including, but not limited to creating documents, data
entry, travel arrangements and expense reimbursements
• Responsible for daily mail distribution, express mail, certified and employee mail.
• Skills in interpersonal relations to be used within the organization and with the public.
• Responsible for putting together, mailing and logging recruitment packets.
• Responsible for entering new hire data into systems.
• Responsible for the inventory count of office supplies.
• Restock/inventory of paperwork in the lobby.
• Responsible for assisting in CASS accreditation
• Responsible for planning and overseeing EMS week activities and yearly Holiday party.
• Responsible for complaint collection
• Assist organizaiton with scheduling
• Perform other such duties as may be required

Minimum Qualifications: 
● Valid Drivers’ License
● High school diploma or equivalent
● Minimum of one-year office/reception experience required.
● Effective oral and written communication skills.
● Effective computer skills including knowledge of Excel, Microsoft Word, Access. 

Physical Requirements: 
Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, 
stooping, bending, leaning
Frequently: Hearing/listening, clear speech, touching, typing
Constantly: Sitting, seeing