Office Support

Prep, compile, and assemble documentation accurately and consistently in high volume and time-sensitive production scanning atmosphere. Maintaining quality and error free work. Handle confidential and sensitive information with high integrity.

Essential Duties and Responsibilities include the following:

• Log accountable mail into ISSI.
• Assist with taking applications, reviews and supporting documents according to established methodology.
• Convert documents received to acceptable electronic formats and upload using NC FAST, Adobe products or other related software.
• Process undeliverable mail to include researching client information, scanning returned envelopes and resending updated addressed mail to clients in Buncombe County.
• Retrieve and distribute incoming and outgoing mail received electronically and in designated worker and reception areas.
• Prepare outgoing hearing packets according to established methodology.
• Process County transfers not requiring data extraction from client systems.
• Prepare mail-out packets not requiring data extraction.
• Research duplicate client information.
• Provide departmental support when needed including changes and special projects.
• Perform qualify work within deadlines with or without direct supervision.
• Work effectively as a team contributor on all assignments.
• Maintain a high level of professionalism and conduct business in an ethical manner at all times.
• Additional duties may be assigned.

Experience and Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Intermediate Windows 10 or higher skills
• Data entry skills of 40 WPM or higher
• Intermediate knowledge of Microsoft 2013 products/software or higher (Excel, Word, Outlook)
• Intermediate knowledge of Adobe products: Cute PDF pro, Adobe Acrobat to include the ability to manipulate, modify and adjust images
• Good beginner knowledge of Google Chrome and Internet Explorer
• Good problem-solving skills
• Strong communication skills
• Strong attention to detail.
• Intermediate organizational/Time Management Skills
• Strong analytical skills
• Ability to multitask
• Ability to work as a team.
• Maintain regular, punctual attendance consistent with ADA and ADAAA, FMLA and other federal, state and local standards

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $15 - $17