QA Analyst I - Conversions

Overview

The Quality Assurance Analyst I role is to write test plans, perform test execution, and track defects using the defined QA tools, processes, and methodology. The QA Analyst I will apply analytical and problem-solving skills to help validate processes through careful testing in order to maximize the benefit of business investments in initiatives.

Responsibilities

Operational:

• Adhere to established Patterson QA standards for Quality Assurance Process and Methodology.
• Collaborate with Software Engineers regarding feature design.
• Analyze design documents to create test plans per project.
• Create quality test plan documentation that can be reviewed and utilized for other QA resources to direct test execution.
• Execute test scenarios using existing documentation.
• Create and execute test plans and scripts that will determine optimal application performance according to specifications, in partnership with Level II and III QA Analysts.
• Perform issue tracking, reporting and resolution of issues found during testing.
• Provide regular status as directed throughout the release cycle to the appropriate leadership and Development team members.
• For regulated products, will follow regulatory requirements for software development/testing and provide needed documentation.

Critical Competencies: 

Collaboration:  Understands the importance of relationships to ensure team success; demonstrates compassion and understand; open to other view points in the interest of achieving best possible outcomes. Builds positive relationships, uses tact in sensitive situations; listens well to various points of view; relates well to others at all levels.

Self-Management: Ability to prioritize time and tasks with little direction in order to complete work on schedule; organized and efficient; ability to bring order to complex and competing demands.

Action Orientation:  Takes initiative and action with a drive to achieve and be successful; seeks out challenging situations; encourages others with positive and energetic support and enthusiasm.

Technical Expertise: Maintains technically relevant skills and demonstrates the ability to apply technical skills in solving business/technical problems.

Interpersonal Effectiveness: Builds rapport quickly and easily; perceptive and adapts to situations, adjusting comments, emotional responses and non-verbal behaviors accordingly in order to demonstrate respect for the thoughts and feelings of others; remains authentic.

Flexibility: Easily adapts to new methods and procedures; assists others embrace disruptions as opportunities for improvement; responds to change initiatives with positive outlook and energy.

Qualifications

Minimum Qualifications:

• Associate’s degree with emphasis on Computer Science, IT or related QA field or equivalent software experience, Bachelor’s degree preferred.
• Experience in quality assurance and testing applications preferred.
• Strong interpersonal, written, and oral communication skills.
• Exercise best judgment on identifying the severity of issues.
• Showcase a professional attitude and respect for processes and procedures.
• Strong customer service orientation.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Able to effectively prioritize tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Knowledge of Patterson Products a plus.