Front Desk Administrator
Job Posting for Front Desk Administrator at Paul M Chlosta, DMD
Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Agent. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. If you have experience in office management, customer support, and data entry, we encourage you to apply.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to the appropriate person
- Manage the front desk calendar, schedule appointments, and maintain accurate records
- Provide excellent customer service by addressing inquiries and resolving issues promptly
- Assist with data entry tasks, including updating customer information and processing Dental insurance claims
Perform general office management duties such as organizing files and managing insurance claims.
- Transcribe important documents and correspondence accurately
Requirements:
- Previous experience working in a dental office or similar clerical role is preferred
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient in using computer software programs .Office will train for specific dental program.
- Detail-oriented with a high level of accuracy in data entry tasks
- Ability to provide exceptional customer service and handle difficult situations professionally
- Familiarity with order entry systems is a plus
We offer competitive pay based on experience.
- If you are looking for an opportunity to contribute to a dynamic team and make a positive impact on our customers' experience, we encourage you to apply for the position of Front Desk Agent.
Job Type: Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
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