As a primary contact for customers, the Starbucks Manager provides friendly, courteous, and helpful service. The
Starbucks Manager is held accountable for the department’s results in providing superior service, increasing sales,
improving gains, and containing costs. Supervises Starbucks Clerks, oversees new and ongoing training and compliance
with all Safeway policies and procedures and Starbucks Corporate policies and procedures. Writes schedule, orders and
takes inventory. The Starbucks Manager brews coffee, tea, using coffee urns, drip or vacuum coffee makers, teapots,
drink mixers, and other kitchen equipment. Performs various duties to assist in filling customer’s orders. Cleans and
polishes utensils and equipment used in beverage preparation and serves coffee. Rotates product and removes out-of date product throughout the day.
Responsible for maintaining accurate temperature logs and all other logs required in
Starbucks department. Operates cash register to accept payment and make change. The position is hourly non-exempt.
DUTIES & RESPONSIBILITIES :
policy.
Train, schedule and supervise Starbucks workers to ensure optimum staffing patterns for the Starbucks
department.
Speak with customers to resolve problems with sales, dissatisfaction with service or product, or other problems
related to the operation of the Starbucks department.
count back correct change.
Maintain cleanliness of coffee service and café area of the store including counters, dishes, floors, and mats.
Empty trash.
Last updated : 2024-03-24
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