Manager QA

PAY5000PAYCC
Richmond, ON Full Time
POSTED ON 10/7/2023 CLOSED ON 1/13/2024

What are the responsibilities and job description for the Manager QA position at PAY5000PAYCC?

Who We Are 

Are you looking to work at a high growth, innovative, and purpose driven FinTech company?  If so, you’ll love Paymentus. Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill payment and presentment for more than 1700 clients. 

We are a SaaS provider that enables banks and credit unions to help their customers simplify their financial lives. We do that by making it easier for consumers and businesses to pay bills, plus move and manage money to achieve strong financial health.  We continually build upon a massively scalable platform, supporting thousands of businesses and millions of transactions on a daily basis. We’re looking for high performers to join our team who excel in their expertise and who can transform plans into action. You’ll have the opportunity to grow in an environment where intelligence, innovation, and leadership are valued and rewarded. 

Who You Are 

We are currently looking for a QA Manager with strong technical background and hands-on test-automation experience, eager to work in a fast-pace Agile environment with continuous integration process, cross-functional teams to ensure quality of our products and services. The ideal candidate should be able to interact with other managers, collaborate with all levels of the product and design teams, become a solid professional in digital payments platform, to maintain the highest level of quality for our customers.

Responsibilities 

- Maintain and establish best practices, processes, and procedures in QA to ensure new releases satisfy customer needs, quality and feature function
- Ensure code changes in the multi tenanted platform do not impact existing clients, so in other words changes have no diverse effect on customer base
- Functional and regression testing - both forward and regression for existing customers, Including load, and automation testing
- Play a crucial role in testing of the core platform, adhering to widely recognized development best practices in agile software development environment
- Work closely with Development, BA, Operations, Product, Integration and Implementation Teams to analyse business and technical requirements, functional coverage by the tests and detect the testing scope efficiently
- Challenge technical decision making and bring fresh solutions to the table
- Guide and work with automation team to endure progression of all automation suites including, regression, smoke, functional and load testing
- Perform effective testing management, following best practices and technics of software testing
- Plan and organize testing environment setup and execution of functional, regression, system, performance and integration testing
- Develop and guide QA team to ensure personal and professional growth for all members of the team
- Participate in hiring exceptional resources that match current high performing team
- Assign work and manage resources (remote, local and offshore) to make sure all squads are properly staffed as priorities and deadlines change
- Work closely with VP Platform Integration to manage direction of team, products, testing and growth
- Manage goals and reviews of QA leads and team members

Skills and Experience

- 10 years of software testing and quality assurance experience
- Bachelor's or Master Degree in Engineering or Scientific discipline, or equivalent knowledge
- Strong SQL skills and knowledge
- Ability to think through the Test strategy, read and understand the business requirements, understand customers (put on the customer and user hats) and ensure high quality product is launched
- Ability to look at topology of the system/ feature function set going out and provide assessment, what are the impacts, what needs to be tested
- Experience in test-automation with Selenium WebDriver
- Highly self-motivated and excellent attention to details
- Experience developing test strategies, test plans, and executing test cases
- Experience with one or more source code control tools (git, cvs)
- Solid knowledge of SQL
- An aptitude for software testing and a passion for shipping quality products
- Expertise with troubleshooting and debugging problems
- Strong interpersonal, verbal and written communication skills

EEO Statement 

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. 

Reasonable Accommodation 

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor. 

What We Offer 

- A collaborative and supportive environment that encourages innovation, and offers opportunities to advance your career 
- Competitive salary
- Group Health & Dental Benefits plan 
- Subsidized personal events 
- Other health and wellness benefits 

To Apply 

Please remember that very few people would be able to check every single box of the requested experience. If you feel that you would be a good fit for the role, we'd love to hear from you.

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