Record specialist

Description

The Public Records Specialist is primarily responsible for processing Public Records products related to employment screening.

This position is accountable for working within the Federal, State, Client, and Paycom reporting guidelines to provide accurate background screening results.

RESPONSIBILITIES

• Conducts criminal analysis of applicants utilizing electronic public access of both courts and government agencies.
• Coordinates with on-site court researchers to further analyze court data.
• Reviews and analyzes criminal court data, key identifiers, and inputting into the background screening report according to FCRA reporting guidelines.
• Acts proactively to identify new jurisdictional databases for verification.
• Identifies and escalates data requiring further investigation and research.
• Acts in an investigative manner to consistently locate the applicable source of information.
• Quickly and effectively research and verify facts provided by candidates to ensure the screening process is completed in a timely manner.
• Maintain in-depth working knowledge of all current reporting guidelines.
• Complete escalated / rejected requests requiring further investigation.
• Ensure accurate and prompt turnaround on all reports.
• Communicate with candidates to obtain missing information or to clarify details as quickly as possible.
• Collaborate with other teams to keep clients informed of issues throughout the screening process.

Qualifications

Education / Certification :

• High School Diploma or Equivalent
Experience :
• Data entry
• Data entry
• Knowledge within the background screening industry (familiarity with reading court cases, terminology, court record filing, etc.)

PREFERRED QUALIFICATIONS

Education / Certification :

• Education in Criminal Justice or other related field desired
• FCRA certification a plus

Skills / Abilities :

• Ability to prioritize, multi-task, and meet deadlines
• Professional oral and written communication
• Ability to interpret information received orally and / or written and input into software system
• Well organized.
• Attention to detail.
• Cooperative and willing to work with others.

Last updated : 2024-05-01