Americas Payroll Manager

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job Description Summary: PayPal is seeking a dynamic Payroll leader and owner with experience in all facets of Payroll Operations for the Americas to help transform and scale how we do our work. In this role, you will lead a payroll team of four Payroll Analysts who care for the North America payroll processes to get results including delivering a high level of customer service and quality, driving operational efficiency, payroll accuracy and timeliness, and implementing continuous process improvements for our bi-weekly payrolls across the United States and Canada, leveraging Workday, ADP GlobalView, ADP Streamline, and ServiceNow. In addition to day-to-day operations of the team, you will elevate operations through understanding the voice of the customer, partnering with internal and external customers and vendors to resolve persistent issues and emerging business needs. You will also bring your leadership and payroll expertise to help prioritize, drive and support major projects while working closely with the Sr. Manager of Payroll and other global team leaders. Job Description: Payroll Manager Responsibilities: Maintain and encourage a customer focused environment within the team, creating transparent and easy to use payroll processes Lead the payroll operations team and organize work to drive efficiency SME (subject matter expert) for all areas of Payroll Operations including Time and Attendance, Payroll Tax, ServiceNow, etc. Responsible for day-to-day accuracy and timeliness of all payroll activities assigned through the development of controls, checks, and balances Develop and implement SOPs (standard operating procedures), process flows, policies and guidelines using best practices to ensure consistency and efficiency of payroll operations Serve as technical expert for Payroll issues through a deep understanding of Payroll, Time and Tax regulations, systems, and data flow Engage and develop your team throughout the employee lifecycle including hiring, mentoring, training, delegation, coaching, recognition, and performance management Champion technology and process improvement to increase efficiency and accuracy Oversee and reviewing payroll payments and account reconciliations Research and address payroll issues using data to identify trends and opportunities Identify root cause analysis and discover the source of problems Perform audits on data and system maintenance to ensure accuracy and adherence to service level agreements Ensure adherence to federal, state, provincial and local payroll regulations, internal/external audit, and SOX (Sarbanes Oxley) requirements, etc. Other tasks as required Experience Level 5 years of progressive and proven payroll experience leading a payroll team Expertise in a multi-state payroll environment Large company (10,000 employees) experience preferred Extensive US and Canada payroll experience and expertise Strong experience of US payroll processing in a managerial capacity Extensive knowledge of US state taxes and state unemployment insurance Strong analytical and problem-solving skills requiring require extensive investigation and analysis Experience implementing process improvements Exposure and knowledge of complex HR (Human Resources) processes that impact payroll Advanced MS Office and Excel Skills Proven knowledge of ADP GlobalView, ADP Streamline, Timekeeping, or similar time and attendance and payroll applications Demonstrated ability to work professionally and discreetly with extremely confidential information Effective communication skills (oral & written) and ability to effectively interact with various levels of the organization Education Level Bachelor's Degree or equivalent preferred CPP (Certified Payroll Professional) preferred Additional Job Description: Subsidiary: PayPal Travel Percent: 0 Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Any general requests for consideration of your skills, please Join Our Talent Community. As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated. At PayPal we are reimagining money, democratizing financial services, and giving people more ways to safely connect to their money and to each other. We are purpose-driven and looking for people who want to join us at the forefront of the digital payments revolution. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience. When applying for a job you are required to create an account, if you have already created an account - click Sign In. 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