Systems Analyst - Payroll

• Provides end user support to users of HR & Payroll System.

• Utilizes a time/resolution tracking system to document support time and resolution of issues.

• Understand end user needs and experiences by serving as a consultant and subject matter expert. Configure systems and design processes to meet those needs

• Analyze themes in tickets to determine if a major change to the system is needed or if communication or training materials need to be changed.

• Responds to urgent and/or complex tickets, utilizing deep system knowledge to solve problems.

• Responsible for configuring technically complex system changes, keeping in mind end user experience and usability, scalability, and ease of maintenance.

• Understand and provide best practices to the end users to ensure efficient use of the systems.

• Assists with updating and maintaining HR & Payroll System manuals and end user documentation used for training.

• Prepares program specifications and participates in the design, development and testing of the systems.

• Assists with integrating data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed.

• Coordinates installation of new functionality added to system with end users.

• Tests system configuration to validate functionality, identify possible areas for improvement.

• Works with vendors to resolve issues

• Participates in projects and may lead smaller projects. Gather and document business requirements, provide input in to timelines and tasks, and update training and documentation as needed.

• Interprets data, conduct root cause analysis of business problems, or suggest areas for process improvement.

• Assists with implementation of communities onto the HR & Payroll System.

• Reviews and validates design documents, working with users to resolve questions.

• Works closely with the HR & Payroll System support team to resolve issues and recommend enhancements.

• Stay informed of system enhancements and product changes from vendors. Assess changes for impact, applicability, and benefits they will provide to end users.

Experience:

• BS or BA degree in Information Systems, Finance, Business or related field or equivalent years of experience

• 2-4 years related experience.

• Experience with HCM Cloud or payroll processing preferred.

Knowledge and Experience:

• Knowledge of HCM Cloud or similar HRIS platform preferred

• Knowledge of SQL and PL/SQL preferred

• Knowledge of multi-state payroll processing

• Strong problem solving ability with focus on quality and urgency

• Project management experience preferred

• Provides technical expertise, leadership and project coordination to support the system

• Strong documentation and technical writing skills

• Ability to provide quality customer service

• Ability to handle multiple tasks and meet deadlines

• Ability to work independently and use good judgment in making routine decisions

• Thorough and detail-oriented

• Performs work under minimal supervision

• Handles complex issues and only refers the most complex problems to higher-level staff

• Communicate with and promptly assist multiple levels ranging from senior leadership to support staff

• Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions

• Take ownership of a project and have the ability to distribute tasks to team members and meet milestone completion

Why LCS?

Industry leader. The Nation’s third-largest senior living operator ranked number one in customer satisfaction among senior living communities.

Inclusive and collaborative culture. We’re dedicated to diversity, equity, and inclusion and have an engaged Diversity and Inclusion Council focused on creating awareness and educating employees on inclusivity. In addition, LCS creates a collaborative culture that provides an exceptional experience for every employee.

Top Workplace USA: LCS has earned the 2022 Top Workplaces USA award and is recognized for our strong company culture and engaged workforce. In addition, LCS earned ten culture excellence awards in areas such as DE&I practices, top managers, professional development, and clued-in leaders, to name a few.

Top Workplace Iowa: LCS employees truly believe we are an employer choice. This recognition, for 4 years running, is in large part due to the culture of excellence that our employees help deliver every single day.

Competitive pay, great benefits and vacation time.  We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.

Charity and community involvement. We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com

Travel Frequency: 0-10%

Job Level: B

Estimated Salary Range: $67,000 - $76,000

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED

LCS IS AN EQUAL OPPORTUNITY EMPLOYER