What are the responsibilities and job description for the Maintenance Director position at PBMC OPCO LLC?
Description
OVERVIEW:
The Director of Environmental will assume full responsibility for department performance and maintain a high-quality standard of physical plant, Life Safety, Housekeeping and Laundry services. You will oversee the training, supervision, and motivation of the environmental services staff, ensuring that all schedules are completed with the highest level of quality. You will coordinate move-ins with the new resident and the sales and maintenance departments and maintain good public relations with all people concerned. Also, ensures high quality resident care services, within budgetary guidelines, while meeting or exceeding Palm Beach Memory Care standards, and responsible for compliance with federal, state, local and Palm Beach Memory Care policies, procedures, and regulations.
RESPONSIBILITIES:
• Ensuring that operation is always in compliance with all applicable laws and regulations.
• Keeping Environmental department operation within monthly budget.
• Plan and coordinate health services.
• Establish and enforce policies and procedures.
• Daily and timely responses to workorders.
• Servant Leadership directs all aspects of decision making.
• Ensuring resident satisfaction through quality assurance programs and direct involvement in customer service.
• Creating and implementing policies and procedures to better the operation and quality of care.
• Respond in a timely manner to requests of residents, families, and guests’ programs.
• Able to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts.
• Able to manage revenue and expense budget. (Staffing, Supplies, Contractors)
• Able to make independent decisions.
• Conducts training classes, on-the-job training, and orientation programs for all environmental associates.
• Must be able to communicate in a warm, friendly, and caring manner.
• Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA) and the American with Disabilities Act (ADA) · Must possess a passion to work with and around senior citizens.
• Desired working knowledge of carpentry including drywall repair, painting, light plumbing, and preventative maintenance.
• Must have basic technical knowledge and mechanical ability to perform routine maintenance and repair on mechanical and electrical equipment and possess a basic knowledge of construction principles.
• Assist in implementing and documenting preventative maintenance program for facility and equipment.
• Assist in supervision of housekeeping and laundry personnel, as required by Community needs.
• Maintain grounds including outside building repair and lawn maintenance in cooperation with the landscaping contractor and garbage removal services.
• Maintain all areas inside the building, including offices, to include; but not be limited to, cleaning and shampooing of carpets and furniture, window cleaning, and the maintenance and replacement of vinyl floors.
• Prepare and refurbish apartments for resident move-ins, including painting, carpet laying, replacement of vinyl floors and installation of ceiling fans.
• Maintain fire safety and emergency records and procedures in compliance with regulations and environmental concerns (natural disasters, fires, loss of electricity, plumbing issues, pipe breakages, etc.) as well as distribute material safety data sheets (MSDS).
• Inspect resident apartments for potential problems and hazards, report updates to Supervisor for follow up.
• Schedule and/or perform preventative maintenance and keep quality assurance records up to date for physical plant.
• Perform janitorial tasks including the reparation and maintenance of equipment and building facilities.
• Always conduct oneself in a professional manner with the ability to effectively perform conflict intervention and resolution for residents, families, employees, and others as needed.
• Ability to work well with others and take direction from management, as well as take initiative – willing to go above and beyond to ensure our residents needs are met and they are comfortable in their living environment.
• Self-motivated to accomplish identified goals with a strong sense of accountability for results.
• Must remain flexible and could work weekends as necessary.
• Must possess a general knowledge of laws and restrictions regarding senior living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living.
• Knowledgeable in computer applications such as: Microsoft Office (Word, Excel, Outlook, etc.).
• Follows guidelines for dress code and wears name badge daily.
• Perform other duties as assigned by Regional Management.
Requirements
EDUCATION / EXPERIENCE:
• Previous experience in Assisted Living and/or Memory Care
• Experience in a managerial role
• Strong leadership qualities
• Strong organizational skills
• Excellent written and verbal communications skills
• Exceptional teamwork and leadership skills
• Excellent organizational skills and multi-tasking abilities
• Strong experience developing individual team members
• Excellent knowledge of the state regulations and compliance management
• Proven ability to execute results
• Maintains basic knowledge of computer software and internet platforms, including email.
• Desire to work with older adults and their families
• Demonstrate ability to communicate effectively in English, both verbally and in writing.
• Projects a positive and professional image at all times.
• Meet state or provincial health related requirements.
WORK ENVIRONMENT: 60 Apartments and 72 Bed License Memory Care Community
This job operates in a professional office and senior living environment. This role routinely uses standard office equipment.
• Able to concentrate with frequent interruptions.
• Able to work under stress and in emergency situations.
• Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping.
• Able to talk and hear effectively to convey instructions and information to residents and team members.
• Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases, and other conditions.
• Use personal protective equipment and supplies when needed:
o Personal protective equipment includes infection control kit, rubber gloves and non-slip shoes.
• Subject to infectious diseases, substances, and odors.
PHYSICAL REQUIREMENTS:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Must be able to meet all physical demands of the job which includes, but is not limited to: seeing, speaking, touching, walking, standing, bending, reaching overhead, crouching/kneeling or crawling, as well as the ability to regularly lift/move up to 50lbs independently and up to 100lbs with assistance.
• Able to stand or walk 75% of the day.
• Able to concentrate with frequent interruptions.
• Able to talk and hear effectively to convey instructions and information to residents and team members.
Salary : $39,700 - $50,200