Doorman Supervisor

JOB SUMMARY

As a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team-building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside- the- box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and conduct oneself professionally at all times.

JOB REQUIREMENTS

· Drive the team to meet daily and weekly performance standards.

· Strengthen the team culture by acting as an example of aptitude, effectiveness and professionalism.

· Strong desire to be part of a team, while achieving personal and company goals.

· Drive the team to meet daily and weekly performance standards.

· Passion for problem solving, analyzing data and identifying potential employees

· Desire to drive beneficial change with an organization.

· Motivated to learn, both through training, independently, and adapting quick on learning new systems.

· Ability to effectively communicate and solve any critical situations.

· Ability to react and show leadership in a fast-paced, high-urgency situations.

· Ability to perform all above-mentioned duties

Must have valid drivers license.

· Other duties as needed.

JOB DESCRIPTION

· Ability to be on call for emergencies or assistance 24/7

· Self-starter with the ability to multi-task and manage time without direct supervision.

· Personal appearance, business image.

· MUST speak and write English, speaking other languages is a Plus

· MUST read the shift log daily and monitor the cameras on daily basis.

· Assign personnel in the day to day activities (scheduling) and handling of emergency requests.

· MUST provide the team with the schedule every two weeks and keep updating as needed.

· Develop and maintain positive relationship with the team and attend team meeting as needed.

· Visit employees on regular basis on each site on different shifts to reach each employee, rotating every two weeks.

· Provide training to new hires and follow up on performance evaluation.

· Re-evaluate the employee skills and performance if necessary.

· Make sure the employees are following the Handbook regulations and the regulations of the building.

· Every conversation with employees MUST be documented.

· Handling any customer complain in timely manner and professional level.

· Punctuality on fixing and reviewing clock in-out punches on daily bases.

· Record and address any attendance issues, report to HR department any warning notice before approaching the employee.

· Any employee request for PTO available, the supervisor should send an email to Payroll department, using the correct form.

· Request forms for sick, day off, and vacation MUST be provided by the supervisor.

· All incident report filled out upon occurring, MUST be reported to HR.

· All the warnings and terminations MUST be sent to HR, which should have three signatures; supervisor and HR, OR two supervisors and the employee.