What are the responsibilities and job description for the Catering Houseperson position at PCH Hotels & Resorts Inc.?
As a member of our hospitality team, the primary role of a Catering Houseperson is to ensure the physical event setup, cleanliness of event spaces, and maintenance of banquet equipment. This role is responsible for reading and understanding Banquet Event Orders to set up event spaces accordingly and break down events, handling and storing banquet equipment with care, and reporting all damage to catering equipment, furnishings, or spaces to the Catering Service Manager. This role will also check electrical hookups, tape down exposed cords, and ensure the proper functioning of equipment. A crucial part of this role is to maintain the cleanliness and organization of the event space and review the day's events based on the Banquet Event Order to ensure a smooth event.
- Read and understand Banquet Event Orders (BEO) and set up function rooms according to the specifications outlined in the BEO.
- Possess thorough knowledge of the location of all function rooms and related areas, as well as the various types of setups used for events.
- Set up and break down all department functions correctly and efficiently, ensuring all necessary equipment and furnishings are in place.
- Handle banquet equipment with care, ensuring proper storage and maintenance to prevent damage or loss.
- Assist guests whenever possible, promptly referring requests beyond your responsibility to the appropriate supervisor or team member.
- Maintain cleanliness and orderliness in the function room area and storage areas at all times.
- Perform periodic deep cleaning of the function room area to maintain a high standard of cleanliness.
- Be physically capable of lifting, pushing, and pulling equipment weighing up to 100 pounds for brief periods as required.
