What are the responsibilities and job description for the Technical Artist position at PCNA?
Who are we?
Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.
What we offer you
- Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
- Flexible scheduling
- 401k Matching
- Generous Paid Time Off and Holidays
- PCNA Cares Share Fund – donating to teammates in times of need
Why you will make it your career
- We value our employee’s contributions in a collaborative and inclusive work environment
- Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
- As the industry leader for environmental responsibility, sustainability is the key to every decision we make
- We invest heavily in modernization, operating more efficiently with cutting edge digital technology
Our Values
- Delight Customers: Treat our customers the way you’d like to be treated.
- Think Team: Work together to get the job done. Be inclusive and collaborative.
- Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.
- Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative
- Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input.
Our Businesses
Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!
The Position:
In this position, you would be creating proofs for client review and preparing the artwork for final production. You will be required to communicate with customers and other departments to ensure orders are processed correctly and efficiently to meet strict production timelines.
FUNDAMENTAL DUTIES
- Analyze artwork for highest print quality and usability
- Place customer artwork on product templates using Adobe Creative Suite to create customer proofs for review and layouts for production
- Follow-up with customers via phone/email on active orders regarding proof approvals and design changes to ensure orders are on schedule and correct
- Create production ready files to be used in the creation and production of journals and other products once approved
- Review final details in print and digital form to ensure artwork and templates meet production requirements, customer specifications, and are consistent with our established print standards
- Collaborate with internal staff when needed to ensure the best design, development and production of our products
- Work closely with the Production Team to troubleshoot imprint techniques/setups when challenges arise
- Other duties as assigned by Supervisor
SKILLS AND KNOWLEDGE
- Strong communication skills, both written and verbal
- Ability to convert graphic designs to print ready products
- Intermediate computer skills with a strong understanding of Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Acrobat Pro, and Microsoft Office
- Ability to work independently and within a team
- Strong judgment; quick, comprehensive decision-making; and problem-solving skills a must
- Meticulous attention to detail; process oriented
- Excellent Organizational Skills – able to balance multiple day-to-day tasks and priorities to meet deadlines in fast-paced and demanding environment
- Ability to deal with stressful situations in a calm, controlled, professional manner
- Ability to work in a fast-paced environment with a strong sense of urgency while adhering to stringent deadlines
MINIMUM QUALIFICATIONS REQUIRED:
- High School Equivalent or GED
Together we inspire pride
We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.
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PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.
