Operations Clerk

PDS Tech Commercial Inc, is seeking candidates for anOperations Clerkposition in Wichita, KS

Job Title:Operations Clerk
Job Type: Full time; Consultant (12 Months)
Location: Wichita, KS 67226
Schedule: Monday to Friday (*All training will be on 1st shift)

SHIFTS AVAILABLE:
- 8:00 AM to 4:30 PM
- 9:00 AM to 5:30 PM
- 10:00 AM to 6:30 PM
Pay Rate: $20.00 per hour

Job Description

• This position oversees the life-cycle of a repair order from purchase order placement to order closure in the applicable systems.

• This position creates quotes and sales orders, accurately reflecting customer purchase order requirements, in the SAP Sales & Distribution module.

• Managing ongoing changes to SAP sales orders, monitoring inventory and billing reports and taking appropriate action is also performed.

• Regular communication with external and internal customers is necessary.

• Actions directly impact sales, profit and on-time delivery performance.

Job Responsibilities

• Assist when required to verify incoming shipments accuracy, identify discrepancies and work with Customer and internal departments to resolve.

• Verify Customer Purchase Order requirements, ensuring these can be performed by the Service Center, resolving these prior to accepting work by monitoring and following up with internal and external Customers.

• Understand Service Contract, Customer requirements and process flow for the creation of Service Notifications in SAP.

• Monitor own output and quality of the work to ensure alignment with organizations standard.

• With moderate supervision demonstrate ability to use tools, systems, procedures and processes required to create SAP service notifications.

• Assist in identifying process constraints to team resolution and implementing improvements for Customer Satisfaction.

• May perform and assist with special projects, as required.

• Demonstrates moderate ability to use SAP reporting tools to create reports to meet customer expectations

• Coordinate holidays, extra hours, shift changes.

• Administration of the different customer portals

• Validate and capture the reported defects.

• Modify orders on SAP system

Qualifications/Experience Needed:

• Associates degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience required.

• Must be a U.S. Person/Permanent Resident "Green Card" holder.

• Prior experience in a related environment involving written and oral communication with internal or external customers.

Preferred Qualifications:

• Prior experience using SAP or other ERP system.

• Prior experience using Microsoft Office Suite.

Pay Details: $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.