Admin I Omnichannel Item Lifecycle

What’s Our Dish

Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.

Browse The Aisles
The Administrator of the Item Life Cycle team is responsible for managing the accurate and timely set up of new items, ensuring that information is entered correctly and consistently across all relevant platforms in ADUSA. The Administer is responsible for collaborating with assigned Category teams and Supply Chain to support all ADUSA Brands’ go-to-market strategies while ensuring a high-degree of accuracy and quality for all item attributes.

Recipe for Success - What's “in store” for the role

• Responsible for the set up and maintenance of new, maintenance, conversions and discontinues across all ADUSA Brands. Responsible for ensuring all attributes are entered and maintained including, but not limited to, item description, size, UPC, UOM, shipping data, store authorization, replenishment, distribution, and scale data.
• Abides by policies and procedures for item setup and maintenance activities. Prioritizes and produces work based upon service level agreements. Executes quality assurance checks and balances on process and forms/submissions. Manages RDS tickets within the 48-hour SLA. Ensures adherence to data governance standards.
• Interacts with and guides Category associates in the new item set-up or maintenance process, including exceptions. Assists with troubleshooting/problem resolution for any issues related to item set-up or maintenance, including resolving submissions via the company’s ticketing systems in accordance with established service level agreements. Addresses and data discrepancies or inconsistencies as needed.
• Subject matter expert for all item activities. Takes an active role in system-related & process improvement opportunities to drive better business outcomes. Works with Supervisor to implement changes to processes (as applicable)
• Takes an active role (when required) in system-related projects ensuring the needs of ILC are business needs are being met. Support testing (if needed).
• Maintains documentation and standard operating procedures related to item setup processes; works closely with Coordinators/Supervisors to put forward process improvement opportunities.
• Executes hierarchy changes in STEP and legacy systems once aligned by Category.

The Essentials In Your Cart - The required ingredients

• High school diploma or equivalent required.
• Working knowledge of all Microsoft Applications (e.g., PowerPoint, Excel, Outlook)
• Experience in data entry, administrative support, or item setup, preferably in a retail or manufacturing environment.
• Proficiency in data entry software or database systems.
• Strong attention to detail and accuracy, with the ability to manage large amounts of data while minimizing errors.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• Ability to prioritize tasks, meet deadlines, and adapt to changing priorities in a fast-paced environment.
• Familiarity with data validation techniques and quality control processes.

Extra Spices - What you should bring to the table

• Associate or bachelor’s degree in business, Administration, or a related field preferred.
• Basic understanding of product categories, attributes, and SKUs is a plus.
• Process Optimization experience (e.g., Lean, Six Sigma)

Join Us at Our Table

Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress – our people! Our vision is to become an organization where humanity is universally embraced; Diversity, Equity, Inclusion and Belonging are infused in our business; and our PDL employees are representative of the world and the communities that we serve.

We believe in total wellness, which encompasses a balance of physical, financial, and emotional wellness. No matter where you are on your personal wellness journey, PDL provides access to a variety of tools and resources to support total wellness. This includes medical, dental, and vision benefits, health savings accounts, flexible spending accounts, 401(k) with a strong company match, paid parental leave, adoption assistance, tuition reimbursement, generous and flexible paid time off and holiday policy, and an array of voluntary benefits including critical care, pet insurance, and additional life coverage.

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. If you require assistance, please contact our Talent Acquisition Department at Talent.Acquisition@peapoddigitallabs.com