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Call center supervisor

Pearl Interactive Network
Fayetteville, AR Full Time
POSTED ON 2/28/2024

Pearl Interactive Network is seeking to hire a Triage Call Center Supervisor.

The Triage Call Center Supervisor is responsible for providing day-to-day oversight, including benching cases with staff, auditing to monitor efficiency and compliance with policies, and conducting daily rounds.

Why choose Pearl Interactive Network?

Join Our Team and embrace the winning Pearl Culture which promotes our employee's desires and efforts to serve our consumers, clients, and community.

Our values of customer satisfaction, teamwork, a family atmosphere, quality services, respect for each other, transparency, and innovation are what make Pearl, the employer of choice.

A As a woman-owned, HUBZone-certified social enterprise, we take pride in our hiring preference for individuals living in economically challenged areas, persons with disabilities, military spouses, and Veterans.

Pearl offers a Competitive Compensation and Benefits package to include :

  • Rate : $70K - $77K (will depend on experience and terms)
  • $1,000 Sign-On Bonus
  • Medical, Dental, Vision, and Life Insurance
  • Paid time off, Paid holidays
  • 401K eligibility
  • Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.

Shift : 12 PM - 8 : 30 PM, Tuesday - Saturday

We will consider qualified applicants to work remotely from one of our 29 Registered States.

Technical Equipment, and Remote Office Requirements

Broadband internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections.

Test your network at speed.cloudflare.com to verify before you

Last updated : 2024-02-28

Salary.com Estimation for Call center supervisor in Fayetteville, AR
$61,423 to $85,277
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