Application Support Specialist

Application Support Specialist

Responsibilities

• Provide training, support, and documentation for asset authoring, test building, and item banking tools, and platforms
• Support the management of the training documentation repository, updating documentation as new functionality for tools and platforms are released
• Work with cross-functional teams to provide troubleshooting and solutions
• Work with cross-functional teams to identify and implement tools and processes to support continuous improvement
• Work with asset development teams to identify opportunities to create efficient solutions for data-related tasks
• Support the standardization, monitoring, and review of item bank metadata
• Support teams in conducting item bank inventories and other item bank management tasks

As required by the Colorado Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $63,000 - $69,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

Qualifications:

• Bachelor's degree in education, content-specific area, or equivalent degree required
• At least five years’ experience as an elementary or secondary teacher recommended
• Outstanding oral and written communication skills required
• Some experience in large-scale educational measurement preferred
• General knowledge of the phases of the development, processing, scoring, and reporting of large-scale assessments required
• Ability to identify problems and provide solutions to a variety of audiences required
• Excellent planning, organizational, and problem-solving skills, and ability to coordinate multiple activities and adapt to unexpected events required
• Broad knowledge and experience with technology applications
• Intermediate to advanced Excel knowledge required, VBA knowledge a plus

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: PROFESSIONAL DEVELOPMENT

Organization: Assessment & Qualifications

Schedule: FULL\_TIME

Req ID: 7242