Manager Software Quality

Pearson
Washington, DC Full Time
POSTED ON 2/24/2022 CLOSED ON 4/13/2022

What are the responsibilities and job description for the Manager Software Quality position at Pearson?

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Performance Engineering plays an integral role ensuring that our customers have a highly available and seamless products & platform. The Performance Engineering team is seeking candidates for a Performance Leader who will help build a culture of speed, innovation, collaboration, and ownership moving forward. You will be responsible for building a strong team of contributors who work well together and raise the bar for a good working environment.

We are currently looking for professionals for our Center of Excellence practice with extensive experience in the following:

  • Identifies, develops, and maintains relationships with key stakeholders to effectively plan and deliver solutions within a complex business environment in a varied and dispersed geography, consisting of Higher Education, Digital & Technology, Pearson Test for English and Technology Assurance
  • Projects portfolio, facilitates project health reviews, project manages key business initiatives and provides a reporting function with management dashboards to focus decisions and improve business accountability, decision making, transparency and visibility
  • Tracks and reports sprints/open tasks/epics/backlog status via clear dashboards
  • Identify and onboard business critical applications in Capacity Planning dashboard to forecast future production workload volumes
  • Production Server Sizing and Production capacity planning for Data Center to Cloud migrations
  • Review Performance Test Plans, scripts, and results along with Product & Engineering Teams
  • Provide recommendations in improving the application Performance and Response Time SLAs
  • Establish industry best practices and standards for enhancing Performance Engineering goals and deliver through tools like JMeter, Microfocus LoadRunner.
  • Manifest Performance engineering goals and drive adoption of across business units
  • Develop Resiliency Test framework to improve application availability and fault tolerance
  • Manage and monitor the Performance Cloud Infrastructure (AWS and LoadRunner Enterprise)
  • Technical Lead and mentor engineers on Performance Engineering & Resiliency
  • Establish performance objectives and update in accordance with changing requirements.
  • Conduct and present statistical performance analysis with identification and reporting of technical barriers to performance.
  • Recommend solutions for resolving performance barriers.
  • Provide training and development to other Task Order managers on best practices.
  • Lead, develop, and inspire teams.

Requirements:

  • Experience as a leader of Performance Engineering (or Site Reliability) as an exceptional technical manager, preferably managing globally distributed teams.
  • Self-starter mindset – resourceful, creative, and a see it, own it mindset.
  • You’ve created high-performing, fun environments with accountability and results.
  • Deep understanding and commitment to software engineering principles/processes (e.g., Lean, Agile, DevOps, CI/CD, TDD) and continuous improvement through measurement.
  • Strong communicator across teams, time zones/locations and formats.

The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $130-145K. This position is eligible to participate in an annual incentive program.

Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/

\#LI-POST

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL\_TIME

Req ID: 3338

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