What are the responsibilities and job description for the Project Manager position at Pearson?
Job Overview
The Project Manager may be responsible either for multiple projects or for one larger project within a program, which often requires multiple resources and functional integration. The Project Manager is familiar with project or program objectives, as well as the role and function of each team member to effectively coordinate the activities of the Program Delivery Team. They spend significant time communicating with the customer and other stakeholders (vendors, cross-functional teams, subcontractors) involved in the delivery of assigned projects or programs to ensure customer satisfaction.
The Project Manager will anticipate opportunities and issues proactively as well as manage scope using project management applications and tools. The Senior Project Manager will actively engage and comply with the quality operations & reporting requests.
Responsibilities & Duties
Establish and maintain positive and productive relationships with internal resources and external customers.
Provide outstanding customer service. Be responsive and timely in responding to questions, concerns, and requests from project leads.
Serve as a point-of-contact to the cross-functional teams for day-to-day execution of key projects.
Project responsibility through the life cycle (initiate, plan, execute, control, close).
Networks with all project stakeholders and resources (including customers, internal shared services groups, subcontractors, and vendors) to meet project goals.
Ensures adherence to quality standards and reviews project deliverables.
Manages changes to the project scope and project schedule
Identify opportunities for process and quality improvements that promote cost reduction and implement initiatives and monitor the effectiveness of changes made.
Measure project performance using appropriate tools and techniques to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate results to all stakeholders.
Identify and track risks, including implementing the approved actions and workarounds required to mitigate project risk events to minimize the probability of realization.
Execute the tasks as defined in the project plan and schedule to meet customer deliverables.
Prepare and present internal and external reports on program status, risks, and other program-related issues.
Qualifications
Bachelor's Degree desired or commensurate experience
2-3 years of experience in a Project Management role
PMP certification preferred or demonstrate an understanding and application of Project Management Institute (PMI) principles.
Ability to make decisions based upon limited information.
Demonstrate ability to manage multiple, conflicting priorities, and work in a fast-paced, ever-changing environment
Significant experience with customer service and project management
Understand team dynamics and foster a positive team environment.
High sense of urgency and attention to detail required
Effective verbal/written communication skills, strong listening, negotiation and facilitation skills and the ability to develop and deliver presentations.
Knowledge of Microsoft Office applications, including Word, Outlook, Excel, MS Project, Visio, and PowerPoint.
Knowledge and experience with project management applications such as Smart Sheets.
Professional experience within education, healthcare, financial services industry is a plus
Job: PROJECT/PROGRAMME MANAGEMENT
Organization: North America Connections
Schedule: FULL_TIME
Req ID: 683