What are the responsibilities and job description for the Project Manager position at Pearson?
Summary :
The Project Manager supports School Assessment in the successful delivery and fulfillment of assigned program(s). In this role you will need to be self-motivated, diligent, and able to meet business and project demands within a dynamic and fast-paced environment. You may be responsible either for multiple projects or for one larger project within a program, which often requires multiple resources and functional integration. You should be familiar with project or program objectives, as well as the role and function of each team member to effectively coordinate the activities of the Program Delivery Team. You will spend considerable time communicating with the customer and other stakeholders (vendors, cross-functional teams, subcontractors) involved in the delivery of assigned projects or programs to ensure customer satisfaction. A successful Project Manager will anticipate opportunities and issues proactively as well as manage scope using project management applications and tools. Finally, you should enjoy working with a diverse team of dedicated and passionate professionals.
Location : US-Remote -( Based out of Iowa City or Austin)
Responsibilities :
Customer Relationship Management
- Establish and maintain positive and productive relationships with internal resources and external customers.
- Provide outstanding customer service. Be responsive and timely in responding to questions, concerns, and requests.
- Serve as a point-of-contact to the customer and cross-functional teams for day-to-day execution.
- Interpret and meet customer expectations and requirements to ensure outstanding customer satisfaction.
Qualifications/Experience :
- Bachelor’s Degree desired or commensurate experience.
- 2-3 years of experience in a Project Management role.
- PMP certification preferred or demonstrate an understanding and application of Project Management Institute (PMI) principles.
- Flexibility in the workplace.
- Ability to make decisions based upon limited information.
- Demonstrate ability to manage multiple, conflicting priorities, and work in a fast-paced, ever changing environment.
- Significant experience with customer service and project management.
- Understand team dynamics and foster a positive team environment.
- High sense of urgency and attention to detail required.
- Effective verbal/written communication skills, strong listening, negotiation and facilitation skills and the ability to develop and deliver presentations.
- Knowledge of Microsoft Office applications, including Word, Outlook, Excel, MS Project, Visio, and PowerPoint.
- Some travel required.
Project Management
- Project responsibility through the life cycle (initiate, plan, execute, control, close).
- Maintain the project management plan, customer requirements, project schedule, and other documentation required to effectively manage program deliverables as assigned.
- Networks with all project stakeholders and resources (including customers, internal shared services groups, subcontractors and vendors) to meet project goals.
- Ensures adherence to quality standards and reviews project deliverables.
- Supports implementation of SOWs and contracts.
- Manages changes to the project scope, project schedule, and project costs.
- Implement approved actions to mitigate project risk events.
- Identify opportunities for process and quality improvements which promote cost reduction and implement initiatives, and monitor the effectiveness of changes made.
- Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances (scope and costs), perform any required corrective actions, and communicate results to all stakeholders.
- Assist in change control process including tracking, writing scope documents, and gathering estimates and pricing. Thoroughly evaluate any proposed scope change by involving entire project team; establish and maintain documentation to control scope.
- Identify and track risks, including implementing the approved actions and workarounds required to mitigate project risk events in order to minimize the probability of realization.
- Execute the tasks as defined in the project plan and schedule in order to meet customer deliverables.
- Prepare and present internal and external reports on program status, risks and other program related issues.
- Perform other duties as assigned.
Business Development
- Support the Program Manager with project and program level new business initiatives including managing and writing statements of work and change requests as needed.
Financial Management
- Support Program Manager with financial reviews and documentation necessary to ensure that contract is maintained within budget and margin expectations.
- Identify process improvement initiatives in order to reduce cost while maintaining quality.
Colorado-based and Remote Roles, AIP eligible: As required by the Colorado Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $55,000 -70,000 $. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. https://pearsonbenefitsus.com/
Please submit a cover letter and resume when completing your application
Job: PROJECT/PROGRAMME MANAGEMENT
Organization: Assessment & Qualifications
Schedule: FULL\_TIME
Req ID: 6076
Salary : $55,000 - $0