Scoring Management Supervisor (12-Month Limited Term)

Role Overview

The Scoring Management Supervisor is responsible for the selection, training, development, and oversight of a team of Scoring Supervisors, Scoring Directors, and Scoring Specialists.

Responsibilities and Duties

• Develop and deliver training materials for temporary scoring staff
• Efficiently manage and prioritize multiple training requests, aligning them with business needs and delivering timely results
• Identify and interview potential Scoring Supervisors, Scoring Directors and Scoring Specialist Candidates
• Collaborate with peers to allocate Scoring Supervisors, Scoring Directors and Scoring Specialists to projects
• Review and approve expense reports, timesheets, and paid time off requests
• Monitor quality, productivity and overall effectiveness of team
• Maintains and updates department documentation, forms and policies as well as scoring services applications
• Provide scoring staff with guidance and feedback on job performance and disciplinary issues
• Provide exceptional user support, promptly addressing queries, resolving issues, and ensuring a positive employment experience for our staff
• Communicate and monitor work schedules and daily tasks to team
• Other duties as assigned

Qualifications

• Bachelor’s degree
• Demonstrated strong written and verbal communication skills, presentation skills, and the ability to translate ideas into words and graphics (relative to varying audience needs)
• PC skills required, including experience with Microsoft Office Professional (Excel, PowerPoint, Word, Project, etc.).
• Ability to develop, coach, mentor, and supervise the temporary scoring staff assigned to a variety of programs
• Demonstrated organizational and leadership skills
• Demonstrated initiative and decision-making and problem-solving skills
• Training experience
• Ability to manage multiple projects with varying delivery schedules required
• Scoring Director experience preferred

Working Conditions

• Remote position, home office.
• Travel is rare but may be required from time to time.

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State, and New York City laws, the pay range for this position is as follows:

The minimum full-time salary range is between $50,000 - $55,000.

This position is not bonus eligible, and information on benefits offered is here.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROFESSIONAL DEVELOPMENT

Organization: Assessment & Qualifications

Schedule: FULL\_TIME

Req ID: 13934

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